Kohl's is a popular retail store that offers a wide range of products including fashion, footwear, beauty items, and home decor. Customers appreciate the store’s frequent sales, Kohl's Cash promotions, and the variety of brands available to suit different styles and budgets. Shopping can be done in-store, online, or through the Kohl's app, making it convenient for many. The store emphasizes its commitment to community through Kohl's Cares, donating time, talent, and money to make communities happier and healthier. The store has two floors, with customer service located on the second floor in the back, which can be difficult for seniors to access despite an elevator being available. Staff are generally friendly and helpful, though some customers noted that interactions with certain employees could be better. The store is bright and clean, with helpful associates who assist customers in finding items like footwear. Overall, Kohl's provides a pleasant shopping experience with quality products, good sales, and friendly staff, although some areas like store layout and customer service could improve.
