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August 2024 by Jillian Kata
Horrible experience with Allstate and Kevin. My credit card payment was declined due to a change of address. Instead of receiving any email in regards to my credit card information needing updated, I received an email saying my insurance was in the process of being cancelled due to a lack of payment. Horrible customer experience from Allstate!
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February 2024 by Bill Price
Kevin is an outstanding agent. He’ll even take calls from his personal cell phone. Definitely a 5 star!
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February 2024 by Sherri Sherrer
Kevin answered all of my questions. He was quick to respond and very knowledgeable and personable. He helped me understand insurance and was able to get me discounts I would have missed. Definitely give him a call!
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February 2024 by DCinchi
Kevin is very responsive to questions and requests for documents.
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October 2023 by Michael Conklin
When I recently purchased a new vehicle, Char was extremely helpful setting up my insurance policy. She is also very friendly and fun to chat with!
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March 2023 by Adele Meyer
Kevin is not meeting clients in person because of Covid. But he was extremely helpful by phone and is accessible also by text and email. He is responsive and knowledgeable, and his advice to me was very valuable.
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July 2022 by Maria Hassel
In less than 24 hours, on a Friday afternoon, until 9pm, Kevin transferred my renters insurance to ensure I didn't lose the apartment on hold for 48 hours. He called be back right away, was informative and clearly explained all the steps. I even received a reduced rate. Exceptional over and above service.
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October 2021 by Latasha Vann
I haven’t been able to speak to anyone in months. No one ever answers the phone, returns calls or emails.
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March 2021 by G Chroni
Kevin is nothing but a pleasure to work with. Not only did he give us a great deal on our home and auto. Kevin helped us figure out the best policy for us, without trying to oversell. He is the best to deal with and I would. It want to deal with anyone else. Patient and knowledgeable. Complete asset to the company. I don’t know what they would do without him.
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December 2020 by Jessica Mauro
Have been using Kevin Grady for years for multiple home policies as well as auto. He is quick to respond, always offers good options and is all around great to work with. Would highly recommend!
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November 2020 by Anil Agarwal
Kevin is very professional and always prompt. He is a great person with knowledge and care. Dr. Anil K Agarwal
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November 2020 by Danny Kahan
Kevin is extremely helpful and responsive providing insurance options.
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October 2020 by Henry Coleman
Kevin has been our agent for several years now, covering different homes and cars during that time. He has held our hand through a number of difficult situations, where it would have been easy to simply pass us off to different departments. We appreciate having a "professional" available to discuss our needs.
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September 2020 by Eric Venegas
They steal you in such a unique way, in car insurance they offer you a mileage program while they charge you double in one month they took double my payment of $ 150 two months they charged me more than $ 300 dollars and they never send you the devices that connect to the car to measure the miles they measure the miles to the pure fool, I called and said and they told me that the miles are measured through my phone LOL, then I say that I answered I drive a truck at my work then you are charging me that?? He didn't answer anything and they hung up Allstate is disgusting.
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February 2020 by Richard Cross
Great job setting up our insurance and being responsive when we had questions. Thanks!