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April 2024 by Esmeralda G.
#478 (Techs on site : Alex C , Alejandro G , Alex A, Remy F , Dennis ) I arrived to this location at 2:30pm just for an oil change on 04/23/24 and got out near 4:30pm. This was my second time here! As it is closer to home and my (old job ) because I got laid off due to this visit. I thought oil changes take 10-15 mins ? All my belongings were left in my vehicle including the key/fob to run/move the vehicle and a young gentleman Alex brought it inside the building to be inspected/change my oil. I have owned this car since 2012 and always kept up with maintenance. Well suddenly my car wouldn't turn on as the young gentlemen came inside to notify and asked if i ever had issues with it as it would turn off automatically.I addressed it to him I was certain I never had that issue and everything was functioning great before I arrived to this location. It was obvious something was wrong. He returned to my car and i kept hearing my car make noise as they (many of the techs there ) tried to turn it on and move it out. As I am watching all this happen! I am already an hr in , pacing back and forth thinking about what I am going to tell my job! They tried to offer an Uber but stated they wouldnt know what was going to happen to my car because they couldnt find out why it wouldn't turn on. Not only did they figure out they lost the fob to my car key . They had to call mobile lock smith to order me a MANUAL key which is not what I came in with. Because they were also back and forth with the District Manager Omar Valadez and so many miscommunications going on. Unfortunately this Jiffy Lube took a big loss , I requested my money back for my oil change and left with two brand new keys (manual key and button/fob) . I left 2 hours later and arrived at my job and got laid off. I hope this crew takes more consideration and respect of peoples time. While we are trusting YOU ALL with our car and we are paying for these services to support your LIVES! This was an insane experience ! I will not return .
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March 2024 by Jamaal Streeter
Always a cool experience, Guys are very professional and service is fast
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March 2024 by Alberto Vargas
Took forever to get an oil change and they didn’t put the undercover on correctly! I had to go back the next day and was first told that they put them on and maybe it happened somewhere else ! Smh ! But somehow they had all my clips that were supposed to be put on w the undercover down in their bay !
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March 2024 by I Q
Always fast and great customer service
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February 2024 by Jessica Bracamontes
Great customer service! Staff is very helpful and friendly and shows and tells you everything before they do any work on your vehicle!
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February 2024 by Angel Colon
Very professional and efficient. I’ve been to this location several times and have been very satisfied with the service every time.
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February 2024 by Sheila Wojtowicz
Surprised with price
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February 2024 by Lori Grzesiak
They are amazing every time!! Friendly,great customer service and never had a problem with the service and alway get the job done right and in a timely manner!!! Keep up the great work!!!
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February 2024 by Carlos de Jesus Perez
I drive past 20 other oil change services to get to this Jiffy Lube. They are fast, responsible and friendly. Super clean bathroom. Not all Jiffy Lube places are the same.
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December 2023 by margaret zupancic
I just love the service I always receive at this location!!! They have always have caring employees to the point you miss them when they are gone.
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December 2023 by Karina Santoyo
I came here on Sunday 12/3 to have them look at my tire pressure and check if I needed an oil change. They stated I didn't need an oil change and topped up the oil but FAILED TO PUT THE CAP BACK ON which resulted in oil spilling everywhere!!! I need to replace it now. I understand they were probably in a hurry but I won't ever be back.
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December 2023 by silvia Velazquez
Always very friendly which I appreciate plus they offer other services without being pushy they also explain what was done to the car thanks
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November 2023 by egomez
Service is always good. Like to be there before they open but the last few times I’ve gone they are short handed and only open one bay. The guys there do the best they can but I remember going in the past and all 3 bays open and fully staffed. Need to tighten up a few things or I’ll be looking for a different placeService: Oil change
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November 2023 by DENNIS STEPONIK
Been taking my car for Oil changes for years at the Archer Ave Nashville shop always great service and the people are nice and friendly ?
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October 2023 by Victor Tenorio
What I like they are very fast on their services and they offer u other services that u may need but once u decline the added services they are not pushy like other oil change places. So this is why I will continue my business with them. I have two other oil places near me, I rather take the drive to this jiffy lube to have my suv serviced. Keep up the great service guys.Services: Air & cabin filter replacement