-
April 2024 by Joy I.
Horrible wait just for an oil change!!!! & all the time & money ...I waited 35 min... they could have at least vacuumed my front carpet all other jiffy lubes do! Or is this not a thing anymore?!
-
February 2024 by Jeannette Barnes
The gentlemen at this location were very personable and professional. They did an excellent job with my car and answered my questions with attention and care. I will definitely be back!!
-
February 2024 by Carla Jackson
Bad customer service my car was leaking oil after I left jiffy lube do not go here/7/24 83rd and South Chicago
-
February 2024 by Parfait AHOYISSO
Broke my car part and didn’t take care of me and was all laying about it. Would not close properly
-
February 2024 by Edgar Najera
I live close by this Jiffy LubeAfter reading these reviews by past customers and seeing that they take care of preferred customers and some of the carelessness by the workers and management I decided to go to another jiffy lube or even to a auto shop.
-
February 2024 by Erin Leverson
They always offer quick and professional services from my experience.
-
February 2024 by Stephanie Caver
Guys check out your fluids, prices kind of high, need to get coupons first.
-
February 2024 by Oliver Coleman
The staff was very professional and friendly.
-
February 2024 by PiscesCry Banks
Service was fast and easy ?
-
January 2024 by Jessie J.
If I could give them ZERO STARS I would. My husband took my 2022 SUV here for a quick oil change. Five days later my oil light came on and my vehicle started dragging. I was on the expressway and my car completely decelerated to under 20 mph and would not accelerate. Me, my husband and our infant son could've died on that expressway. I had to get my vehicle towed to an auto shop in which they told me that I had NO OIL in my vehicle when it arrived. Luckily this auto shop gave me all the paperwork regarding how this happened by getting a faulty oil change that was not properly done at this location. I called to inform them of this when I was initially told that their was no oil in my vehicle and the manager Lamar Wilson did not once apologize instead he claimed they did nothing wrong despite me having a paper trail of proof that they did. He called me argumentative for being upset that he completely disregarded their mistake, messed up my car and risked our lives. I'm livid and still shaken up by all of this. Do not go here if you want to have a vehicle when you leave.
-
January 2024 by Bengie!
I always get good service here...
-
January 2024 by Theresa Wilson
Wonderful service
-
January 2024 by Virinia Porter
Horrible, the customer service with the workers and the manager, correction one of the workers, the one with the tattoos was nice ......
-
December 2023 by Shawn Brown
Initially I was not going to complain of my previous experience with this location, but after today’s experience, it wouldn’t be right not to share this with the public. In my last experience I discovered that the employee working below, underneath my vehicle intentionally did not change my oil filter, which was part of my paid service. When they were called out on it, they apologized and only then proceeded to change it. My thoughts were to never go back again. But being conventionally in the neighborhood and me knowing what to look for, I decided to go back. This time, I wait in the line assigned to me by one of the employees for nearly 40 minute. Another customer pulls next to me and within five minutes is being serviced. When I informed the manager of how unfair the waiting line is structured, where a person who just arrived can be serviced before by a person waiting for over 40 minutes, his response was very unprofessional. I decided since I had waited so long, that I would proceed with the oil change with a very watchful eye, but would never visit another Jiffy Lube again.
-
December 2023 by June July
****BEWARE**Came in for an oil change. Worker forgot to put engine oil cap back on my car and oil spilled all over my engine and caused smoking throughout my car. Called in to rectify the situation and ask for a refund was told I could not receive a refund bc it was a “human error”. This establishment refuses to correct their mistake please do not give them your business.