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February 2024 by Madeline Vazquez
At this location that I went to on Addison near Elston, I had a wonderful experience I went to the one on Cicero, in the past, and I had a terrible experience there. But everything about this location was absolutely perfect. Great customer service great experience. I think this is my new location.
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January 2024 by J B
Best jiffy lube hands down In and out
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January 2024 by Mohamed J
Visited for a oil change, brought my own oil and filter.Initially they said that will accepted a coupon, but the cashier later insisted that I have to pay full price of $49.99 even I brought my oil&filer, leading to an unnecessary argument.Customer Service:Tension and lack of cooperation from the cashier were disappointing. The cashier didn't stop talking and raising his voice, he was very rude, aggressive and I felt insulted. The manager eventually intervened, he included 10$ coupon but not without unnecessary conflict as well.I live 2 mins away, but I will never go back. I told them I have two cars, and I have a history of services in that location, and usually get charged 32$ when I need oil change, but they were rude, and screamed on me non stop.At the end, OIL + Filter + Service = 49.99. If a customer provided oil and filter shouldn't pay 49.99, its so easy to understand that.Walmart charges 30$ for the exact same service.The unpleasant encounter and lack of cooperation were disappointing, and unprofessional.
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January 2024 by Olivia D.
Longest wait and process of an oil change I've ever experience. I've had multiple experiences here and I think I'm finally through going. Its convenient location near my house does not make up for how long you have to wait. No matter how many people are there or where you are in line, the oil change takes at least 45 minutes. When they finish with your car it just sits there for at least five minutes before they get around to checking you out. I've had two experiences that took over an hour. The last time I was there they left an interior piece of my car out so now I have a random plastic air filter piece sitting in my car but I'm afraid to go back because it'll take them at least 30 minutes. Just not worth it. Go somewhere else.
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January 2024 by Luis Castro
This place is bad news I went for a oil change and never got oil on my engine was empty I almost broke down the engine because of this place bad news I would not recommend this place to no one ?
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January 2024 by Yount2Services Corp.
$80 for windshield wipers to go next door and get them for 20 bucks. Try to lie about putting Rain-X on when they put another brand on
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January 2024 by Cesar Rizo
I been coming to this location for many years and I am not sure what was the issue of the employee that came out to tell me to move out of the back because they were going to clean the parking lot but the parking lot was already clean and on a very sacarstic tone told me anyways we open at 8. I always get there before 8 never had an issue. I guess he is already having a bad day.
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January 2024 by Scott Pearce
Pablo was so helpful and friendly. I came in with a flat tire which this service center could not patch or replace but they tried to see if it would hold air and when it didn't they put my spare on for me. I also took the opportunity to get a much overdue oil change and wiper blade replacement and they had me in and out in no time. Great experience, no hassle, love this place.
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January 2024 by Hector Sanchez
Great job n team!
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January 2024 by Marcos Moreno
Great service great customer service always
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January 2024 by Sandra Diaz
Great service always!
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January 2024 by Astrid Robledo
$100 for an oil change? Be for real…Their customer service and prices are actually really bad.
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January 2024 by Barry Youngman
Got me in and out quick with excellent service
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January 2024 by Brian White
I have been going to the Jiffy Lube on 3630 N Elston for a very long time. I have gotten to know the Manager. I trust him and his team of technicians to do a good job and charge reasonably. I highly recommend this Jiffy Lube!
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January 2024 by Jackson Reviews and moments
Great place great service