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November 2023 by Teresa Lewis
Jewels was doing so well in the Pharmacy dept. I was bragging on them. Saying how good they were compared to Walgreens n CVS. Well I got to take that back for my last three pickups. 1st one was 1 hr. 30 mins. 2nd one a lil less then 2 hrs. Now today 3 hrs. Come on now that's too long! ?
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September 2023 by Lee Derkacy
I LOVE JEWEL-OSCO...!!! I LOVE THE APP, THE STAFF ARE USUALLY AWESOME, THE JEWEL-OSCO REPRESENTATIVE'S THAT WORK THE CUSTOMER-SUPPORT ON THE APP ARE JUST OUTSTANDING, KNOWLEDGEABLE, COMPASSIONATE, AND I HAVE LEARNED SP MUCH FROM THEM!WHENEVER PEOPLE SAY THAT JEWEL-OSCO IS TOO COSTLY, I ALWAYS INTERJECT AND TELL OTHER'S ABOUT THE SAVINGS WITH THE APP, THE JEWEL-U-DEALS, THE COUPONS AND REWARDS THAT YOU CAN CLIP AND YOU CAN ALWAYS PIECE THEM TOGETHER WITH COUPONS THAT YOU CLIP IN THE JEWEL APP!MY FAVORITE PHARMACY IS ALSO THE JEWEL-OSCO PHARMACIES, AS WELL...!!! OSCO-DRUG PHARMACIES ARE SMALLER, HOWEVER, THEY ARE RAN BY PHARMACIST'S THAT TRULY CARE ABOUT THEIR PATIENT'S & MT EXPERIENCE HAS BEEN WONDERFUL WITH HAVING THE SAME PHARMACIST'S THAT TRULY CARE FOR ME IN MY LIFE FOR ALMOST 15-YEARS NOW!THE GENERIC DRUGS THAT OSCO CARRIES ARE MUCH HIGHER QUALITY & COST LESS THAN THE LEADING GENERIC PRESCRIPTIONS THAT WALGREEN'S MAY CARRY, WHICH HAS BEEN TRUE FOR ME ON MANY DIFFERENT OCCASSION'S...!!!GOOD-RX ALSO HAS A GOLD-CARD MEMBERSHIP THAT IS OFFERED AS A FREE MONTHLY-TRIAL FOR $9.99 DOLLARS MONTHLY CHARGE FOR ONE INDIVIDUAL, AFTER THE FREE MONTHLY TRIAL HAS BEEN USED, AND YOU ALSO CHOOSE TO TRY THE FAMILY GOOD-RX-GOLD MEMBERSHIP FOR FAMILIES THAT ONLY COSTS $19.99 DOLLARS A MONTH, AFTER THE FREE-TRIAL IS UP, YOU MAY ALSO ADD A PET TO THE PLAN, AS WELL!WALGREEN'S PHARMACY DOES NOT ACCEPT THE GOOD-RX-GOLD-CARD MEMBERSHIP AND PRICE'S, QUALITY, AND THE BEDSIDE MANNERISM'S OF THE PHARMACIST'S ARE NOT NEARLY AS AWESOME ? AS THE PHARMACIST'S AND THE PHARMACEUTICAL-STAFF @THE JEWEL-OSCO PHARMACIE'S, IN MY OPINION!THE GOOD-RX-GOLD-CARD MEMBERSHIP IS JUST SUCH A BLESSING TO ME AND THE $9.99 A MONTH IS PAID FOR WITH JUST OVER OF MY PRESCRIPTION'S! THE REGULAR GOOD-RX PHARMACY DISCOUNT CARD WOULD MAKE MY LEAST COSTLY PRESCRIPTION APPROXIMATELY, $18.00 A MONTH! THE GOOD-RX-GOLD-CARD MEMBERSHIP LOWERS THAT PRICE OF MY LEAST EXPENSIVE PRESCRIPTION TO $5.26 DOLLARS FOR 75 TABLETS...!!! MY NEXT COUPLE OF PRESCRIPTIONS ARE $30.00 & $40.00 LESS THAN THE REGULAR GOOD-RX PHARMACY DISCOUNT CARD!SPENDING THE $9.99 DOLLARS A MONTH IS SUCH AN AMAZING DIFFERENCE, SAVING ME AN EXTRA, AT LEAST, $78-85.00 A MONTH ON 3 OF MY REGULAR PRESCRIPTION'S...!!!I WOULD HIGHLY RECOMMEND FILLING YOUR MEDICATIONS @THE JEWEL-OSCO PHARMACIE'S AND IF YOU JOIN FOR THE FOOD-DELIVERY ON THE APP, PRESCRIPTIONS CAN BE DELIVERED FREE OF CHARGE TO YOUR HOME...!!!THERE ARE ALSO EXTRA PERKS OF HAVING THE GOOD-RX GOLD-CARD MEMBERSHIP! YOU CAN SEE A DOCTOR FOR UNDER $20.00, RIGHT ON YOUR PHONE, IF YOU WISH! THERE ARE MANY OTHER DISCOUNTS AND SERVICES THAT THEY WILL OFFER, AS WELL AS, THE GOOD-RX GOLD-CARD MEMBERSHIP EMPLOYEE'S HAVE MOST DEFINITELY GONE OUT OF THEIR WAY TO MAKE PHONE-CALLS TO SEVERAL PHARMACIES TO CHECK THE STATUS OF A PRESCRIPTION THAT I HAVE BEEN PRESCRIBED FOR YEARS, THAT RECENTLY HAS A HUGE NATIONWIDE SHORTAGE DUE TO A RECALL IN A MAJOR AMOUNT OF THE MEDICATION LAST YEAR, NOVEMBER OF 2022...!!!I promise that I am NOT BEING PAID TO MARKET FOR OSCO+DRUG, OR THE GOOD-RX-GOLD-CARD-MEMBERSHIP...LOL...!!! HOWEVER, I AM JUST EXCITED TO SHARE THE DISCOUNT'S WITH OTHER'S THAT MAY NOT HAVE EVER EVERY HEARD OF THE GOOD-RX-GOLD-CARD, AND IT IS MY PRAYER THAT YOU WILL SAVE EVEN MORE THAN I ON YOUR PRESCRIPTION'S WITH THE MEMBERSHIP, IF YOU ARE UNINSURED, HAVE NOT MET YOUR PHARMACY DEDUCTIBLE, OR JUST CHOOSE TO USE THE GOOD-RX-GOLD-CARD, INSTEAD OF YOUR INSURANCE, SINCE THERE ARE MANY OTHER'S THAT SAVE MORE SPENDING THE $9.99 DOLLARS A MONTH FILLING THEIR PRESCRIPTION'S WITH GOOD-RX-GOLD, & EVEN SAVE BUNDLES MORE ON 3-MONTH SUPPLIES OF GENERIC PRESCRIPTION DRUGS, IN COMPARISON TO USING TRADITIONAL INSURANCE...!!!THANK YOU TO ALL THE JEWEL-OSCO GROCERY STORE'S, THE STAFF @THE JEWEL-OSCO'S, & THE OSCO-DRUG PHARMACIE'S FOR BEING SO WONDERFUL, AWESOME, AND AWESOME IN TREATING ME IN AN AMAZING WAY! I SURE APPRECIATE ALL OF SALES, AND THE
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August 2023 by Jabari Richardson
They have a problem with me walking my bike through the store, when am a paying customer who comes in almost everyday! I would love if I was treated like a thief because am black.
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July 2023 by Janet Robinson
The customer service sucks. It doesn’t matter what time I go in here there’s never enough cashiers, employees to assist or registers open. The regular lines were long as hell.The self check out line was so long it was wrapped around to the flower/balloon counter. You all need some better management to run this store.
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July 2023 by Abuelita Maco
The place needs a deep cleaning. The fried chicken and Ramen stand are pretty good. Decent selection of boxed/ canned things but not a great variety of produce and organic things. Bathrooms always need attention.
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July 2023 by Aparna B.
If you have any ability to avoid this store, you should. There some great people that work there especially in produce, but the cashier, bag woman and customer service representative were awful. I hope the next I go there (I have very little choice in the matter) I have no interaction with the 3 people who made my life hell just now.
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July 2023 by Frances Heard
Horrible customer service! They canceled my online order…didn’t tell me until after the window frame they gave me…and actually I had to reach out to them to see what was the delay! Absolutely horrible store with horrible customer service!!
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July 2023 by Brittany A.
Ordered grocery pickup. Delayed for 2 hours. Had to physically enter store to see if I would be able to get my grocery. It was 10 min before the 8pm cutoff. I wasn't able to get my grocery until after 8:30.. Also no parking in drive up and go. Manager fake concern was even more insulting. After finally getting a park. I had to call again to which I was told the "the lady" disappeared. Mind you. I am the lady. That's been waiting over an hr now. Had to wait til next day to report $90 worth of items missing. The manager then tried to make me out to be a liar because no one was communicating. I told him I would come to the store and he said no to because he would refund me. Never saw refund had to contact the main customer service line. Now I have to wait 3-5 business days. What if that was all I had. I'm so disgusted with this location.
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June 2023 by Carmella Shaw
Some of the workers are rude, while at the service desk a cashier walked over bumped me, started talking to the lady that was helping me and yet she never said excuse me, I'm sorry or nothing. Also had to return veggies twice, on two different days. That's why this is a very low score. C/S is everything
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June 2023 by SGDA AFS
I like this Jewel. It's become a bit pricey, though. Now that the Walmart has closed near me, l swing between Jewel and Mariano's to grocery shop. Inflation influences things too. I look for things to drink, ? and meat/sandwiches on sale. One thing that stands out is chocolate covered peanuts ?. They are sinfully delicious ?. It's not easy to shop. Sale items makes it easier. It's one of the few places where l can buy a newspaper, though they don't seem to have them every day ?. I have trouble saving money. One the whole, l like Jewel, but manage your money.
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June 2023 by hiawatha gibbs
The store located on 60th and Cottage Grove has signs posted to reflect illegally parked vehicles will be towed, yet it's NEVER enforced. Because it hasn't been enforced most customers have gotten COMFORTABLE ignoring the signs and making the disable parking space their 1st choice to park? Security shouldn't approach anyone for safety reasons, but management and security are aware (per the tow company) that only they can call. Seeing a tow truck driving around or doing a tow, etc, will make an individual think twice. Reduce the curb side spaces? For a no placard, Jewel customer to pull into a space that they clearly see a placard customer waiting for or trying to pull into is a DISASTER waiting to happen. The Alderman's office etc should be the next step if it's such a problem for the management team.
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June 2023 by Ora Williams
Needs to keep items in stock for customers. Also, hire deli workers that can work schedules for longevity, not short turnaround. Families are working longer hours and need hot and cold foods. Please consider your customers needs.
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May 2023 by Gerald's Lamont
It’s the managers it’s always leadership…the cashiers are overwhelmed and the security is underwhelmed they spend their time helping the cute customers to their car but would not lift a hand to help elderly or disabled.The lazy workers walk around with phone in hand ignoring customers. Another set of lazy workers sit on the handicap chairs in front of the store as they heckle at female customers.Oh the management is complicit in aiding bad behavior because they are so HIGH they are barely able to respond in conversations.It’s the place of foolery so I call it a The Circus on cottage with all the clowns and invisible managers ????
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May 2023 by MzReddMusicLIVE
Yes Jewels is pricey, But they do have buy one get one free on selective items.Fresh bakery and Meats! Fresh Veggies, & Fresh Fruits, Holiday items, Decorations,House Hold items,Healthcare products ,Lottery machine mobile carts as well,....Customer Service @ the Front desk for any issues.
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May 2023 by Mahasin B.
Where do I start? This grocery store never has food, and the employees are rude. The managers are incompetent. The store has a smell. Using drive-up and go is a joke because they will keep you waiting for over 20 minutes. His place is a disgrace. Would the service be better if the clientele was different? If you can shop somewhere else, save your sanity and do that. This store is trash.
