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January 2025 by Ulises Ramirez
Not very responsive.
I took my car there to be repaired, while the car was at their shop I asked for a quote to also have my wiper switch replaced,they said they'd take a look and let me know. A few days later I went to pick up my car after they replaced the battery and installed new rods( supposedly they did a wheel alignment), they had left my car parked in a public busy street for who knows how many days without any windows since the car was broken into earlier that week before I took it into the shop, also my tire was completely flat, they left the check engine light on cus they forgot to plug back In the IAT sensor after they were inspecting it. I had messaged them to see if they could at least clear the code since I plugged the IAT sensor myself,they didn't reply or come out. They never gave me a quote for the wiper switch. Also my car pulls to the right while driving now, there's NO WAY they did a wheel alignment and if they did then they did a terrible job at it. Would not go back again.
*UPDATE*
1. No, my wiper switch at the time wasn't working, liars. Otherwise I wouldn't had asked for a quote.
2. When you sent me the list of things wrong with the car and quote, you included wheel alignment which I selected for you guys to perform because I knew the tie rod replacement was going to cause an oversteer. Either you guys suck at wheel alignment or you never did it. Before the rod replacement i never had any over steer even with "bald tires". That's okay tho, I knew you guys were lazy when your mechanic forgot to take out an obd reader from my car so I don't expect you guys to be honest on your replies here.
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December 2024 by Kimberly Weber
Very kind people, they don’t overcharge, and I love that you can electronically look at the itemized list of repairs, where the costs come from, and indicate yes or no on each recommended repair. They have a nice lounge and work fast.
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December 2024 by Ashley Dorris
Absolutely LOVE my service there. I got a diagnostic and they found an issue that my previous mechanic did not detect. I went months in the dark about the issue until I came across Avondale Auto. Kevin & Nathan as awesome - PERSONALITY & PROFESSIONALISM. I would give them 10 stars!!!! **********
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December 2024 by Sarah Mitman
Avondale Auto is my one and only repair shop. When there were quite a few things needed to be done, they were upfront and honest about what actually needed to get repaired. As a woman, they’re the only auto shop I know of that doesn’t try to con me out of extra money.
They also went out of their way to get my car back to me as quickly as possible each time I’ve taken it in.
I will be a loyal customer for all my car needs!
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December 2024 by jon
Great location, fixed my headlight issue for much less than quoted at other shops. Professional, clean & courteous.
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December 2024 by Nikki Figueroa
I was recommended this shop through AAA after my tire tore apart on the 41.
They were very informative and gave an estimate BEFORE they did any work to the car. I think more auto shops should follow this procedure. They did a marvelous putting the tires on our mini cooper! Sherry drives like a dream now!
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November 2024 by Carmerialee Ware
Very professional. I will be taking my vehicle there again for more repairs. They does great work. The communication was great.
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October 2024 by Diane Fayard
This was my first experience with Avondale Auto Repair Chicago and it was great! Avondale has reasonable prices, very professional, and communicates well with the customer. Sammie was awesome! The reception area is clean, inviting, and has a comfortable waiting area. The website is very informative and helpful. It will be my place for all my auto repairs. I will definitely refer Avondale to family and friends.
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October 2024 by Johnason Lin
We’ve been coming here for my wife’s Jetta for awhile, from brakes, shocks to stolen cat converter, they took care of us. Even tho we moved out of the city now, it’s still very much worth the drive to come in.
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September 2024 by Ashley Durrett
Amazing costumer service! Was driving out of town and they got me in so fast. Very kind people.
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August 2024 by Abby Acuna
Incredible service. Rick and his team are always friendly, welcoming and always transparent about our car needs. Prices are fair work has been excellent.
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August 2024 by Josh Enberg
Best auto shop in the whole city. They’re great at walking you through the things your car needs done right now and things that are fine to wait a little bit for. Very honest snd great service.
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August 2024 by Lui Loza
Don't waste your time here, went in there a few months ago asking if they could fix my trunk for some reason it wouldn't open, the owner came out & said that he didn't have the equipment to repair it because something about the car dealer only can fix it with its computer excetera, anyway I left drove a blocks on Pulaski to casas caidas & they fix it the same day!! I don't know why the owner of this place tough something else about car & was giving me really bad vibes wouldn't not recommend this shallow place
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July 2024 by Francisco Molina
Explain everything I needed done so friendly did a great job
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July 2024 by Gavin Hopson
Goes above and beyond - high quality work. We have had our cars serviced here for a year and they squeezed us in when we had a last minute breakdown. Highly recommended !