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February 2024 by Yolisa Garcia
I recommend Yomara if you are looking for a dress, she will help you and explain everything! My experience here was spectacular thanks to Yomara! Thanks for all friend!!!!
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December 2023 by Andrra M.
Si pudiera darles menos de 1 estrella lo aria. Pésimo servicio. Estoy a una semana de mi evento y asta ahorita me dicen que NO tienen y NO van a tener mi vestido. Salieron con la mentira de que la fecha que ponen en el recibo no es exacta. Y que ellos no son culpables de que SEGÚN la compañía no les tenga las órdenes. ES UNA MENTIRA a mi la chica me dijo que para el 1 de este me iban a tener mi vestido me garantizo que en 3 semanas llegaría. Estuve llame y llame y me decían que me regresaban la llamada y nada! Sus precios está súper elevados me encontré el mismo vestido en súper mall por $100 menos. Y si ven el nombre de la compañía en las etiquetas los vestidos valen unos $200 dólares menos del precio que ellas te dan NO COMPREN AQUÍ
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October 2023 by Carolina Pintado
?Very bad attention, I went to buy a dress for my civil wedding, a Venezuelan girl, a very good person, a very kind person. She took care of me until another one came and I took her out so she could take care of me so she could make modifications and order a larger size, I left a deposit of $200. On the third day the owner called me who, according to what she said, was already in the dress when the girl told me to wait. 2 to 3 weeks well I told the owner yesHe could change me for another simpler dress. He told me that it's okay to get there and that I'm friendly with the girls. I arrived and I said that and they acted crazy because, according to no one, they called me that they didn't know anything. I took out my phone and showed them the number of the store, but The ones that happen there in the mole are very liars, one says one thing, the other says another, he treated me very badly, he didn't give me any obsession with anything, I lost my dress and my boyfriend there. I told him that he would change me for a white guy, whatever, but he told me that No, he can't do anything because according to what he was going to charge me for the cancellation, I told him that it's fine that he will tell me the rest in credit but then he changes and says no, he's not going to give me anything back, the poor dress is poor and it wasn't my size. They told me that I gained weight, they put me on hold until the saw broke and they told me, I'll put a brace on you, I'll put a piece of cloth on you, whatever it looks like, I'm not offering you something that you like, that's what it is. I felt frustrated, I cried. The impotence of not knowing what to do without a belo, in the end I had to leave my deposit there and the bedo frankly steals and in the face of one and the owner as if nothing had happened. Here the money is hard to get out so they can just grab it. Don't buy here in this store. The attention of the employees is horrible.
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October 2023 by Chelc H
The dress I got was beautiful, all the dresses they had in there were actually really nice. They do free alterations only thing that frustrated me was I had to go back four times to actually get the alterations correct. I am putting a 3 because my zipper broke the day of my event. But other than that I was happy with the dress.
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August 2023 by Karen Haro
Run far away from this place!! The reviews speak for themselves!! I was making “business” at there location inside Discount Mall and for alterations at there main store. I bought my sons baptism outfit from here, I wanted a charro outfit, they wanted to mix and match the pants and saco to “please me” I fell in love with this light gold traje, it fitted him snug but THEY told me we can order it. We ordered the tux and they told me it would be there in 10 days, I gave them a date I needed by and they said no problem it will be here in 10 days or less, I went a week and a half later, guess what?! It wasn’t ready, told me I said I didn’t needed it until Aug 7 anyways they had time am like ok fine whatever, they call me August 7 and told it wasn’t ready yet, it would be there until Wednesday but go Thursday just to make sure, I go in Thursday it wasn’t even at the place it was delivered to there main store, I go to there main store, his traje is not even the one I wanted, the lady failed to tell me they can’t order the one I wanted because it was a new model!!!! WHY DIDNT SHE SAY THAT WHEN I BOUGHT IT?! Nobody knew what they were doing in regards to alterations my mom had to tell them what to do and how to do it, everyone has an attitude, they are so rude to you. I will never go back and I definitely do not recommend.
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July 2023 by alejandro herrera
Bad customer service they dont know how to be organized with their tickets! If youre going to buy something in this place i recomend to ask for yomara. She has been helping my wife and i with our orders. She’s super organized and does a great customer services. The other girls dont even know how to do their jobs even the owners are rude…!!!
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May 2023 by Emma Chacon
I loved the service and guidance! Needed a last minute prom dress and received many options. I then received the dress two days later already altered with a perfect fit. Definitely a 5/5
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May 2023 by T.A.T
Pretty good service. Dress was too big and they did the adjustment and noticed it was dirty but they did clean it. Not a bad place and they have VERY pretty dresses with a large selection.
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May 2023 by Brenda Celaya
Terrible service. When we first got there no one helped us and ignored us for a good awhile till we asked. The lady that helped us out was super friendly at first then became rude bc we didn’t find anything we had in mind. Every time she walked away she would go gossip with the other workers about us.They are also not not size inclusive although they claim to be. (For reference i am a size large/extra large and the dress i tried on was a 3x and still fit snug.I will never be returning. They definitely are not worth wasting your time on.
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May 2023 by Lupe Ariza
The worse service I have been try tu buy for 3 week a damas dress and a men suit and only said is not ready almost is my party and they don’t have ready no body help even the owner is so mean I explain him and he said sorry we try in but we can’t return the money the worse place even I don’t recomded
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September 2022 by Victoria Abreu
Great place to get dresses at a reasonable price. Awesome customer service had a great experience
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September 2022 by Ana Martinez
I do not recommend this place at all!! They charged me $220 just for a baptism outfit with shoes and I had the outfit altered since they told me they couldn’t just size up on the pants which I understand but they were very unprofessional and told me to come pick it up another day so I called two days after and they said it was still not ready I told them I would be picking it up the following day n she said if I could give her more time it would be better. When I went to pick it up at the time they told me they still didn’t have it done and they made me wait 45 minutes and once it was done it looked bad, it was not the same color as the original fabric.
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August 2022 by Nereida H.
Would never recommend. Purchased an item here and they do not do refunds/returns/ exchanges. All purchases are basically final sale. In addition the clothing has defects if you leave with it and notice until you are home they will not fix it. Invitations are done wrong, when asking for an update they delay on it and never return your call. Not worth the money spent here.
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July 2022 by LA ConTrs
If I could give this place negative stars I really would! Jaime is THE MOST unprofessional small business owner I've ever met. I always like to give my business to the smaller companies specially now that the economy is not the best. I had to order my item because the sample he had was stained. I was promised I'd have it in a couple of days from the original order date. I received the item 2 days before my event and guess what, IT WAS STILL STAINED!!!! Might I add that even with Jaime messing up my order he argued back like it was my fault! I'm so glad I took a photo of the item I wanted and showed him that he was at fault. He still didn't admit it and was going back and forth arguing with me like a señora...quite a gentleman right?! lol I WILL NEVER and I mean EVERRRR give this shop my business again. I will also make sure everyone I know is aware of this mishap to save them some time and frustration. I do have to give points to his son, here's to you kid...never grow up to be like your dad! Your good manners must come from your mom.
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June 2022 by Crystal Rodriguez
I’ve came in since January and it is now June 2 for a set and it hasn’t been ready. I came in 4 times and no changes have been made to the mistakes they’ve done to the set of the cojines y la bibila . They don’t keep their word at all, they say one thing and do another. Super horrible customer service . Ask to talk to the manager and never passed me to him.
