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February 2024 by Rebecca Shay
Yolanda was fantastic to work with, she made filing our 2023 taxes easy, despite them being somewhat complicated this year. It was super easy to upload the documents we forgot to print, and she rolled with everything smoothly. We'll definitely be back in future years to have Yolanda do our taxes again!
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April 2023 by maria alanis
My experience with Jackson Hewitt on division and action is highly recommended. The representative Yolanda Crawford is very caring.understanding and considerate of my needs. She's an example of personal service with quality. Training...
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April 2023 by Iola Benjamin
I had a very warm welcoming experience. Yolanda was very professional and kind, she patiently walked me thru the tax filing process; was a pleasure to enjoy down to earth conversation with. I definitely choose her as my permanent tax preparer period.
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March 2023 by Britt Brown
Great place!! Ms. Star was a true star! A pleasant smile when I first entered and I understood everything she told me! Also, the timing was great. I was able to step out, sit at a restaurant and eat and got a phone call about my taxes being done. The place is clean, warm and quiet.
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February 2023 by Craig Winn
Well , first of all. I have been using Jackson Hewitt Tax Services for over 10 years now. All have been well and great. My needs and concerns where met. I rated the providers 4 stars, just because some questions I asked they couldn't answer, but I knew the answer to my question anyway. I was trying to see if they were knowledgeable in a certain area. They was not. I have always been told I will qualify for the loan that was offered. Well, I have been receiving them, until this year 2023 I didn't receive a loan. It was very upsetting to me because I really needed that help especially how the economy has impacted my way of life. Food has sky rocket. Gas is to high Debt is on my tailas no fault of my own. So I going in today or tomorrow with my W-2 and try applying for the loan again if I don't receive it. I might have to use another Tax Services next year. This is from a faithful client.
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February 2023 by Monique Cox
Yolanda Crawford is amazing she’s welcoming and patient. Definitely let’s you know everything that is to know. If you need to file come ask for her. Thanks again Yolanda for your great service!!
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February 2023 by Connie Rico
They did very good job on my taxes recommended it
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February 2023 by Elaine Jones
I have been with Jackson Hewitt for years and I like the way they treat me
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January 2023 by Tabitha Carroll
I will write another review because the service I received was exceptional. The lady was so nice and knowledgeable. She was very time efficient. An explain everything. She was African American with pretty brown hair. An she was so patience. I will be going back next year. I hope she is there
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May 2022 by John Johannesson
Milady was great. Highly recommend doing your taxes here
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March 2022 by Young Moore
Yolanda is ,if not the best, one of the best Tax expert I've gotten to work with. She's so clear about the paperwork and very detailed. I tried it myself and it wasn't bad but some pages was very confusing. Thanks Yolanda C.
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March 2022 by VJ Adventures
Very professional and effective I felt like my time there was used with the best effort
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March 2022 by Kyesha McCoy
Yolanda was very helpful , knowledgeable, patient , and hardworking . Great experience! Will be coming back next year! Thanks Yolanda !!!!
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July 2021 by Robert Brown
Worst place to do taxes especially in Hanover park Elgin location worst place to go they mess up my tax on purpose manager did nothing after I told them she refuse to put down my address for my tax money had no destination
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April 2021 by Rosita Sanchez
Good clean office, took all the precaution for the safety of the customers and Wanda was very informative and kind.