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October 2025 by Tiffany Woodfield
Last year was my first time in an Ippolita store and Suzana was amazing. She helped me create a wish list, showed me how to wear different styles, and helped me choose items. Suzana told me how Ippolita got started and she was originally a sculptor. From that one visit I became a loyal ambassador of the brand.
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September 2025 by Wes Judd
I had a wonderful experience here with Maud, who helped me find the right ring, was more than willing to set it aside as I took a few days to contemplate the purchase, and made the whole process feel highly personalized.
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September 2025 by Karen Soenen
I went into the store and the manager was very kind and helpful. She took her time with me and showed me pieces that I would not have ordinarily picked out for myself. It was a great experience overall.
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September 2025 by Diane Fowler
I’ve been meaning to write this review for several weeks about my experience at the Ippolita Chicago boutique I was invited for an styling event to view the collection and boutique by the director ( the same day I was attending a PA at Bloomingdale’s) The boutique is beautiful and the team is so friendly and personable. I also met Sydney who helped me pick out my first IPPOLITA piece… my beautiful ring … I had several item I tried on that day that I just loved. Sydney was able to create a wish list for me … which makes buying my favorite pieces so much easier. The team was knowledgeable and so helpful in showing me how to style different pieces together to work for my personal wardrobe. I’m on to buying my next piece soon!
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September 2025 by Narada Knight
Great options and great shopping experience. I visited in-store while in Chicago for a work conference and have continued shopping there remotely from LA. If you visit, ask for Maud - she's been the best, going above & beyond to make sure i'm taken care of!
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September 2025 by Susan Lauretti
Great environment, great experience, customer focused!!
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September 2025 by Teresa Beck
I love Ippolita jewelry! I have shopped in the Chicago store, assisted by Maud Monson, and received superb customer service. After I returned home to TN, I communicated with Maud via email numerous times as I made selections for myself and my granddaughters. Maud was always very patient with me, professionally answering my many questions, and was prompt with her responses, mailing me items, and making sure I got what I requested (additional chain length, etc). Although small, the Chicago boutique was lovely and had most pieces I was interested in—any pieces that were not in the store, Maud arranged to have shipped to me right away! I have admired Ippolita designs for many years and was delighted to finally be able to purchase some of her lovely and artfully crafted jewelry.
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September 2025 by Sheila Nicosia
I don’t typically write reviews unless I have a bad experience but I felt compelled to compliment the service from the Manager of this store Suzana Pozek! She helped me find the perfect jewelry for my outfit! She was patient and knowledgeable and I had such a fun time shopping! I will definitely be shopping with her in the future! I absolutely love the things she suggested!
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September 2025 by April Morgano
A Five-Star Experience at IPPOLITA – Thanks to Suzana!
I recently visited the IPPOLITA store at 900 N Michigan Ave, and although I was only window shopping that day, I left with a truly memorable experience—thanks entirely to Suzana, the store manager.
From the moment I stepped in, Suzana greeted me with warmth and professionalism. She is a shining example of exemplary customer service. Not only was she incredibly kind and welcoming, but her knowledge of the IPPOLITA brand was impressive. She offered thoughtful insights about the designer's vision, craftsmanship, and the stories behind some of the pieces—turning a casual visit into a truly enriching encounter.
Suzana’s passion for the jewelry and genuine care for customers stood out. She never made me feel pressured, only inspired. I left the store feeling excited and appreciated—and with no doubt in my mind that I’ll be returning to make a purchase in the near future.
IPPOLITA is lucky to have her leading their Chicago location. If you’re considering a visit, I highly recommend stopping by and asking for Suzana—you’ll be in great hands.
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September 2025 by Grace Costello
My favorite place to buy the cutest gifts. Great quality and beautiful pieces you can’t find anywhere! Amazing staff as well.
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September 2025 by Marina Csernits
Beautiful store and very friendly staff! Jewelry is gorgeous.
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September 2025 by Valentina Saric
I walked into the store and Suzana greeted me right away with a warm welcoming! She was absolutely amazing and very knowledgeable on what pieces would be best for my style. I will definitely be going back and buying more jewelry here!
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September 2025 by Hayley Hughes
Incredible service and stunning selection. Staff is warm and professional. The store itself is beautifully designed, both elegant and a showcase for the pieces they offer. Thank you to Suzana who went above and beyond to ensure my experience was seamless.
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September 2025 by Sydney Weiss
I recently purchased a stunning pair of turquoise earrings from the IPPOLITA store at 900 N Michigan, and it was a fantastic experience from start to finish. The staff was incredibly helpful, knowledgeable, and welcoming. Buying luxury jewelry can sometimes feel intimidating, but the warm and inviting atmosphere at IPPOLITA completely changed that for me. I felt comfortable, confident, and well taken care of throughout the entire process!
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September 2025 by Stephanie Szklarski
What an inviting boutique. I was greeted warmly upon entering. Suzana provided exceptional service showcasing the unique jewelry.
