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August 2024 by Tom Reilly
Wonderful people. Great service. Excellent Tailors. We have been going to Imperial Cleaners for years and they are the best in the neighborhood.
Reverend Tom
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June 2024 by Shadi Bartsch
These guys are expensive, but they're good. I trust them with clothing I care a lot about. Also efficient, polite, and reliable.
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May 2024 by Ryan Lindquist
I work in the hospitality industry, so my suits take a beating! When I arrived with two suits, I felt were beyond repair, the employees working the front desk inquired to what the stains were from…to be honest, it could’ve been wine, ketchup, oil, etc. They marked them up and said they would clean them 2-3 times in an effort to remove what was there. When I arrived a week later, they remember my suits, and commented they were able to get them almost brand new! To my surprise, when I arrived home, they had delivered on their promise. I am an Imperial Cleaners customer for life!
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November 2023 by Mia J
I always get my clothes done here. The owners are always very professional and welcoming.
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November 2023 by Soomin Jeong
I always get my clothes done here. The owners are always very professional and welcoming.
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October 2023 by Deborah Kadish
Excellent care of my clothes
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June 2023 by HappyGoLightly B.
Whatever I need, repairs, cleaning -- Imperial Cleaners is my go-to-place. Nothing is too small, nothing is too difficult ... Imperial always finds a way to get the job done. Just recently I brought my favorite bag in for repairs, and they did a fantastic job. Highly, highly recommend Imperial Cleaners. And did I mention they are very friendly to boot!
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May 2023 by Doctor H.
Fantastic neighborhood cleaners. I moved into the Gold Coast 5 years ago and tried several cleaners before stumbling across this gem. They are family owned and very friendly. The quality of their work is excellent. I have had several suit jackets altered and cleaned, and my wife has had several dresses altered as well. My clothes are far from cheap and I don't trust them to just anyone. I m appreciate the quality and care. The prices are fair and we have never had an issue. Glad they are here !!!Dr H
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March 2023 by Vasilios Sahinidis
They fixed my two pants which had rips and they literally looked good as new and can’t tell the difference.
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March 2023 by Chris H.
Horrendous customer service. Heard them blaming a customer when it was clear the customer had a valid concern. I have never witnessed a company show such disrespect towards a customer. I will never go there again and I would highly encourage not to do business w such awful people. I have never seen such blatantly unprofessional behavior from a business. Still shaking my head on how they handled this poor clients concerns. Awful.
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February 2023 by Emily Freeborn
I've been going here for the past 6 years for my dry cleaning & recommend to all. Wonderful people with quick service and quality cleaning.Service: Organic dry cleaning
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February 2023 by Emily F.
Such wonderful people with great service. I've been going here for 6+ years for my dry cleaning and recommend to all in the neighborhood.
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January 2023 by Jill K.
I have lived in the neighborhood for over 30 years and extremely particular how my clothes are cleaned and altered. The owners are so kind and the end result of the work is Excellent!!! They mark spots, clothes come back cleaned without the spots and no lint left whatsoever. They take particular attention to alterations and will make sure after finished you are very happily satisfied. I would go nowhere else for care of my clothes. The Best in the Gold Coast, if not in the City! I highly recommend this cleaners. Thank you so much, please stay...Jill K
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January 2023 by Michelle Han
I came here for an alteration that the owner (korean lady) was happy to do. When I came to pick it up, a different lady was there. I looked at the work and it was done sloppily, incorrectly, and incomplete. The lady agreed it needed to be re-done and even mentioned it would not be an additional charge which made me feel at ease. All of these encounters so far were positive and I thought nothing of them! People make mistakes and I was totally fine with having to come back.However, when I came to pick the re-altered item up, the Korean woman completely berated me saying she never wanted to do my alterations in the first place and that she would never alter my clothes again. Had she ever told or shown me she was unwilling to take my alterations for whatever reason, I would have gone elsewhere. Thankfully, the other woman who I’d originally picked up from was there to try and explain to her why the re-alteration was needed, but the Korean lady quickly shut her up. The lady threw up her hands and backed away. I felt so bad for her and told the Korean woman she shouldn’t be so mean to her employees or customers and left. I have never felt so attacked and hope the employee does not have to face further negativeness and nastiness from the owner :(
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January 2023 by Didrik Eilert-Olsen
Can’t be happier. In town visiting a friend and had a wedding come up. Bought a suit last minute and needed alterations done and Imperial came through. Fantastic service. Very friendly.