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February 2024 by Ricky
Please don't go to this hrblock!Here's why. I did my taxes at this place in 2021. Months later the IRS was looking for me. Saying that hrblock did some adjustments and therefore I must return $700 DLS back. I called the IRS asking them what's going on. They said someone did adjustments or modified your information resulting in you owing money to us. I had been dealing with hrblock for the last 3 times tax seasons. One was good experience. The last two. unprofessional. In San Francisco this happened to me . They never answered my emails. At one time I called hrblock hotline to arrange an appointment with the hrblock agency. They didn't even showed up! I called them and told them.. I m outside your business. I have an appointment with you. But there is no here sign says closed. But hrblock hotline assured me someone was going to be here. Can you please call me back?THEY NEVER DID CALL BACK!No more hrblock for me!!Never 2 times being screwed is enough for me.
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March 2023 by Miguel Vellon
There was no one speaking English
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March 2023 by Edwin Gomez
Great customer service
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December 2022 by sarah mccarthy
The lady that helped me name is Monica Gonzalez. I went there with the issue that I received a letter from the IRS saying they never received my 2018 IL-1040 and they projected I owed $428. Monica offered to redo my whole federal tax return (I did not have a copy of mine) with all my W2s and forms I had saved in my phone. I have a very complicated tax return because I have rental income etc. She worked on this return with me for almost 4 hours!! She was very thorough and efficient was able to get the same exact amount I received back in 2019 for my refund. She then was able to create a IL-1040 based on the info in my tax return and she discovered I did not owe anything to the IRS!! I in fact was owed $101 from them. I am so grateful for Monicas' professionalism, patience, and attention to detail. She gave me copies of everything including my federal return, that I did not have before. She made sure she put everything together for me to mail to them pointing out where the IRS made their mistake in calculations. She has definitely gained my trust and a new yearly customer! I high recommend this office to any and everyone! :)
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August 2022 by Olga Lopez
I like h&r
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April 2022 by Laura Viramontes
MARQUITTA CAMACHO-HERNANDEZ is by far an awesome person
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April 2022 by Johnson Andre
Marquita is an expert, and she provides excellent customer service!
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January 2022 by Alyssa Tavares
filed with them got audited and refused to help, avoid marquita she's unprofessional won't return phone calls nor emails. you would think that these people are tax proffesionals but they're not.
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August 2021 by Claudia Alejandra Rorabaugh
The accountant who "served" us was terrible, she doesn't know what she is doing, she couldn't even turn on the computer, she didn't pay attention to what we asked of her and she disrespected my husband and me, we complained about her behavior to her supervisor, to assign us another person and she didn't even let us talk to the supervisor!! Don't even go to this place
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August 2021 by Kara Washington
Great team
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April 2021 by the messenger
Cause H&R is legitimate also one of the best companies i like the commercials it make u want to go with H&R to do your taxes
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April 2021 by Jacinta Theobald
Very helpfully, friendly good advisors
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April 2021 by Alex Aguilar
My agent was awesome
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March 2021 by levita perkins
My tax preparer were very friendly and easy to understand A++
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March 2021 by Jose Zea
I called ahead and asked if they still offer free estimates and reception answer yes. I went in and said they charge $40. She kept giving me excuses that it's extra work for her and it takes up her time. Very rude and unprofessional. You could of told me that over the phone.
