-
March 2024 by Deanna S.
Nice Home Depot location. Staff helpful when need especially in paint section! Can usually find what I need easily. Parking lot big and safe. Have also rented truck from this location in the past with great experience! My go to Home Depot in the city for sure!
-
January 2024 by B S.
Keisha in Appliances in the North Ave store was fantastic. She was extremely knowledgeable, professional and kind.
-
January 2024 by Iva V.
Poor customer service, the store is understaffed, and low morale is felt throughout. There was one employee who tried to help and it looked like he was servicing the entire store.
-
November 2023 by Mizael H.
Cashier Misorquidia yes that's her name MISORQUIDIA I needed help because tile does not have barcode she told me I needed to scan everything before she could help me so she stood there looking at me while I did her job then she put the tile in and walked away so she could go back to talk to her 3 coworkers in the middle of the isle in the customers way. THERE IS 4 employees chitchatting and customers doing their job. HORRIBLE SERVICE!!!!!!!!!!!!!!! I'm going to stick with Lincoln park HOME DEPOT.
-
October 2023 by Eva T.
I was here today to check out few furnitures and found that they keep food in the refrigerator that's for sale. OMG I feel so disgusted. They shouldn't keep their own stuff inside the fridge that's for sale. Who will want to buy it? I left with speechless.
-
October 2023 by Edgar J.
Ask for Brian in hardware! Incredibly efficient, friendly , enthusiastic and knows his stuff..... helped me sort out a stainless steel screw threading issue within seconds versus me taking a long time to figure thus out. 14/10
-
August 2023 by Kristine B.
Store is filthy, staff non-present or unhelpful. Try somewhere else!
-
August 2023 by Winds of March Journey/Perry tribute band
I asked someone to come out and measure for a garage side door. I rush out and while they were on time, they didn't have their information right and basically wanted me to reschedule. Yeah, lol, no. I'm going to go with someone else if somebody can't read a simple work order for a side garage door, I definitely won't be buying 10 windows, 2 storm doors, repair on one window, and no work in the future. That's insane. Reading comprehension has gone right out the window. If there WERE a question, call/text and ASK. Also, why two different people for a job on doors and windows? That's dumb!I'm very hesitant to deal with anyone who can't read a simple work order and follow simple instructions. He was polite, but he tried to put it off on the sales guy. Which was bull, because it's right there on the order. Very unfair to the guy at the store who didn't do anything wrong.Man up and take responsibility when you screw up. Also, be right there with coupons and discounts when you DO.The sales guy knew exactly what I wanted and I said it at least twice. The side ENTRY door. It's not that hard.
-
August 2023 by Google user
I asked someone to come out and measure for a garage side door. I rush out and while they were on time, they didn't have their information right and basically wanted me to reschedule. Yeah, lol, no. I'm going to go with someone else if somebody can't read a simple work order for a side garage door, I definitely won't be buying 10 windows, 2 storm doors, repair on one window, and no work in the future. That's insane. Reading comprehension has gone right out the window. If there WERE a question, call/text and ASK. Also, why two different people for a job on doors and windows? That's dumb! I'm very hesitant to deal with anyone who can't read a simple work order and follow simple instructions. He was polite, but he tried to put it off on the sales guy. Which was bull, because it's right there on the order. Very unfair to the guy at the store who didn't do anything wrong. Man up and take responsibility when you screw up. Also, be right there with coupons and discounts when you DO. The sales guy knew exactly what I wanted and I said it at least twice. The side ENTRY door. It's not that hard.
-
August 2023 by Sonia T.
A SCAM in the parking lot. This Home Depot contracted a towing company that sits in the lot and tows cars within minutes of getting there. I came to Home Depot with every intention of buying a grill. Parked my car. Walked to the corner to read a sign. Walked back and my car was gone. 3 min total. My car was probably being towed in front of my face without me even noticing. The Home Depot manager in the store gave me the tow company's number and when I called the car wasn't even at the tow company lot yet. A total of 10min. No manger at the store had any control over this. They told me to call the regional manager Gary who of course wasn't picking up. When Gary finally called back about 10 minutes after I picked up the car from the pound and paid already. He called his friend John at the tow place and had my money refunded. How convenient for them and how horrible for the paying customer that bought a grill at the store and was stranded in the parking lot for 3 hours with a huge grill.
-
May 2023 by Wayne M.
North Avenue store in Chicago has completely unraveled. No one answers the phone when you call; you get transferred to several places, the phone rings and then you're back at the service desk. Just took my lunch hour to see someone to order one set of blinds after a measure earlier in the week; two people sitting there--0 motivation to do anything-claimed "someone is ahead of you." Waited an hour and left.Try Menards or Lowes. Can't be worse than this.
-
March 2023 by Nick J.
Upon getting some supplies in this store going to check out and an associate racially profiled me as I was checking out. The associate scanned my 3 items saying it was there policy but I looked over to see a white man whose had numerous items scan them by his self. I don't need to steal and I do t think I'm coming in this Home Depot ever again.
-
February 2023 by Thomas S.
Never use Home Depot installation. They do not finish the job and do not return phone calls. As of today I have let 25 vm for Denise Kadlcek and Joesph Jackson with no return calls. This is so bad I will finish myself but I can't get a return call as to type of crown molding used which remains half installed after 6 months. I had to complete some of project myself otherwise I'd still be waiting for lazy Susan and shelves. I just want to finish crown molding if only someone would call me with the type they initially used
-
October 2022 by T S.
Three employees standing around chatting but the only one who can help me with an appliance is paved on the intercom. Three times. I wait and wait. And I ask the three 3 of them what the deal is, and they inform me employee is on their lunch break and therefore no one to help me. So I went to Best Buy and they helped me. Better price and even helped me get it into my car.
-
August 2022 by Carla M.
Lived in the area from 1982 to 2007 shopped this store 1000s of times, while visiting Chicago this passed week I decided to take a walk and shop the store for some needed project for my sister house here in the city. After deciding I would order the more expensive stuff online I returned it back to the shelf. After paying for the items I did take I get stopped by Loss Preventing and accused of suspected shoplifting, since they had no proof or reason to check my bag or me they start calling me an a_ hole, bi-h and more. He continues harassing me n calling me out trying to provoke a reaction. These are the two that harassed me the one closest did all the talking one in background stayed quite allowing the harassment