Ike is the best technician @ Hipoint. He is very thorough and knowledgeable.He listened to my concerns and troubleshooted the problem with attention to detail. Ike is a great asset to Hipoint. My sincere thanks to Ike!!!
October 2022
I was having trouble setting up my internet, over the phone the staff was super patient and helpful. It wasn't possible to resolve the issue over phone, next morning they sent the technician Hamid. He was very polite and helpful it took him short amount of time and did a great job. I highly recommend. Great customer service.
October 2022
My internet was not connected to the DirecTv appliance (referred to as Genie). I spoke with HiPoint, and a technician was scheduled ASAP. The technician, Habid, was here this morning, and quickly resolved the problem. Excellent service from customer support through on-location service!
HiPOINT has the broadest capabilities of any provider in the nation. Our service offerings include our HiFiber Internet, HiVideo solutions suite, HiGenius IT services, HiNotify building services, HiDigital Business VoIP, and even custom software development via our Q-DevEngine Brand. As such, HiPOINT is well-positioned to offer our customers the best solution to fulfill THEIR wants and needs. When we started HiPOINT over 25 years ago, we were a consulting company of two. Sometime around 2003 we pivoted to Internet, launching our first building in Lincoln Park. In those days dsl was big, and 10Mbps was considered blazing fast. Our biggest competition was AT&T and Comcast, etc.
