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January 2024 by sally Pink
staff very friendly, nice, n sweet. The shop very long, clean n pretty. We love it, highly recommended
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January 2024 by Miss Traveler
Customer Service here are top notch! My stepdaughter told me that she can see me working here. Special mention to David - Troy and Kim as her first day working… You guys made my birthday special. We are beyond happy with our purchase and service.
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December 2023 by Kara K.
Gucci came through for my Christmas present this year! Amber was so cool and fun to work with, she made the whole experience special and fun and easy. I was so nervous the bag I wanted would be gone by the time I got back from other shopping, but we kept in touch over text, and she even ran it out to the car when my bf went to pick it up! Can't wait to grow my collection and see my new Gucci friends again asap!
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December 2023 by Mildred H Lewis
One of my favorite shops.
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November 2023 by Kiwi2324
Jonathan is great! He makes me feel comfortable shopping and his recommendations are on point!
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November 2023 by Samer Kayed
Horrible experience with Gucci. This is the second pair of the same Gucci trunks I’ve purchased, the first pair ripped in the exact same spot. I’ve called and asked for an exchange and even willing to pay extra for a different pair for different trunks, NOT A REFUND and they told me there is nothing they can do. I spent $700+ for a pair of shorts and wore the first pair 2-3 times and this pair 2 times and they already ripped. I will never buy another Gucci product.
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October 2023 by Mike Chiu
Impeccable service. Alyssa is amazing!
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September 2023 by Owen Allerton
Nice selection, very pleasant staff!
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August 2023 by Zimere Emon
I highly recommend for you Dr. Oluta natural healing herbs he prepared to treat all kinds of diseases and viruses. It cured me from HPV Virus, the herbs do work marvelously.
Visit his Facebook page https://www.facebook.com/olutacenter ☘️☘️✅
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August 2023 by Nqaba Msimelelo
It being 2 weeks my Wife got cured. From Herpes all to a Herbal Dr Okjas, He send me a medication With the help of DHL delivery services. He is a reliable source you can contact https://www.facebook.com/Drokjasharbalhomes/
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August 2023 by J R.
Great place to get ignored. I went into the store with the goal to buy 2 pairs of shoes. I knew exactly what I wanted. After 10 minutes sitting in the men's shoe area holding the shoes that I wanted to see I left the store. No one spoke to me. No one asked if I needed anything. All the sales people stood in the corner talking to each other. I walked down the street to Saks and bought the shoes I wanted. Now, Saks has great service.
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July 2023 by DSC The Organization
OMGoodness! The absolute best service! Gucci is a favorite but this location has some of the most attentive associates there are. Mora is one that you should definitely work with if you're able to do so while in the store. Mora made certain that we received.the service we've come to expect from Gucci. While one bag was available, the other was not in the store. Mora ordered the bag and it was delivered today! Thank you so much Mora for a delightful experience.
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July 2023 by Varsheeni Raghupathy
Worst experience ever! Walked in to the store on Tuesday evening to get a hole added to the belt. The belt specialist was not at work and I was asked to come back the following day.The belt was purchased at a KaDeWe store in Germany and they sales associate said I could have the belt hole added in any stand alone Gucci store around the world.I called the number on google for this store and was directed to client services, the first agent said that they could add a hole but when I asked to be connected to the store they said it wasn’t open yet. I called back again to find out if the belt specialist is in, before going to the store, only to be told that they don’t add belt holes, this is something Gucci stopped in 2018!
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July 2023 by Michael Oppert
Gucci is always a spectacular store to visit . Some stores make you wait or ask you to make an appointment. The one in Chicago was nice and friendly. Not snooty like most other places
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June 2023 by Dee in thee City
I came in here for sandals and asked for assistance after every (white) SA walked past me. The one African American SA was assisting me so the other white SA walked up. She laughed when I asked him for this particular sandal in my size. I said is there a problem? She proceeded to say “you people all want the same thing.”So I bought them in Dallas instead with my actual SA.