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October 2024 by Vera J
They did fine with our regular clothes. Had them do a beaded wedding dress and they damaged a lot of the beads and charged $300 - understandable that these dresses would be very hard to clean, but you can either charge a lot of money and be super careful, or charge not a lot and treat it like every other clothing item, but not charge a lot for mediocre care. When I attempted to contact them personally about it rather than share publicly they said they would follow up with me, and then there wasn’t ever any follow up.
They send a LOT of texts and emails about wanting their services to be top notch, but it seems like these are mostly a bid to leave a positive review, as a negative experience didn’t warrant any actual fixing of the situation. They’ve also sent texts offering free delivery of items, and then call you a few days after the delivery date to say you actually don’t qualify for delivery, which is fine but then why spam us offering a service we can’t have?
I like the fact that they are supposedly better for the environment, but the higher cost for a non-great experience means we won’t be using them again.
Edited to add- they did eventually make this right after I left this review. Owner called & was apologetic. Adding a star back on because I appreciate that, although I wish they’d followed through with it the first time.
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October 2024 by Eric Carlson
Always reliable!
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September 2024 by Cheryl Ziegler
Really welcoming! Great service!
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September 2024 by C A
Very bad services I regretted bringing any order
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September 2024 by Meghan Greeley
Great service!
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September 2024 by River West Lofts Phone
Professional service with pick-up and delivery directly from the building that I live. Convenient and affordable.
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September 2024 by Lilly Apostolou
Their service makes it effortless for customers. I recommend!
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August 2024 by Maryann Armando
Yes, they are a great company. I’m glad they service our building.
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August 2024 by Bill Smith
For a “greener cleaner” I’m still shocked at how much plastic I get back on each delivery. Clothes wrapped in plastic that don’t seam to fit (but can) inside the recyclable bag, the sleeve clips and the most annoying, the collar plastic stays rust I have asked repeated to not use. They are so obnoxious. I send back the collar wraps and cuff clips each time only to still find them in the “send back” pocket so I know they are not be recycled and reused.
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August 2024 by Andrew Arentson
Great service & friendly
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August 2024 by Robbie Burton
It’s good for the environment and my clothes look great!! Easy and convenient for MDU’s. Highly recommended!
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August 2024 by Alexander Zitoli
quick, professional, perfect alterations. No funny business, just kind people working hard.
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August 2024 by Dana G
Efficient friendly service!
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July 2024 by Randall Roberts
Excellent service! Environmentally focused and conscious! Please support this Skokie business. ?
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July 2024 by Louis Woodard Jr
My Experience Has Always Been Splendid! W/The Greener Cleaner!
