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November 2023
Before we checked out which was scheduled for noon and we couldn't get in the room the front desk stated they would have security to escort us, as if we were criminals. Rude front desk kids never staying again as we did abt 4x a year. Never again
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July 2023
I stayed at the Mason,Ohio location went in my room # 3020 and there was blood on 2 of the kids bed... Was just total dissatisfied when i seen this stayed there on July 7 to the 8 of July.... That ruined the entire Day I have pictures to show someone at Headquarters Office...
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November 2022
Worst experience. Cannot get a call back about their own billing mistake! Filed a bbb complaint
