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November 2023 by Rod Mazure
The team at Gerber on Western Avenue, including Tom, one of the techs, went above and beyond on multiple repairs to my BMW. Great communication, quality work, completed in a timely manner.
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November 2023 by Альберт Гардштейн
They sell customers’ private data to third party companies. I don’t recommend anyone going there and deal with them.Viva Barça, Viva Xavi
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November 2023 by Hannah Orlosky
On 10/13 I spoke to Ryan who scheduled my estimate for Saturday, 10/21 at 8am. When I arrived two mechanics let me know the people who do the estimates decided to now be closed on Saturdays and to call to reschedule. When I called the voicemailbox was full. One of the mechanics finally got me in contact with Rebecca who simply said she does not know why Ryan scheduled me for Saturday but they are closed and she will call Monday to reschedule.The poor communication and very poor customer service is a huge red flag for me. I already revised my claim and will be moving forward with another body shop.
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September 2023 by Speen Gul
The general manager and all the staff are amazing! They are so helpful. Thank you for your great and on time service.
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September 2023 by Cam Murray
Rebecca is a superhero! Our car took some minor body damage from overnight parking vandals, and we opened a claim with our insurance to handle it. When I arrived at Gerber for an estimate, Rebecca was able to give it a once over and find the damage could be undone within minutes and allowed us to dodge the claim and cost entirely. Endless thanks for the integrity, I will be coming back to Gerber for future needs.
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July 2023 by Paula G.
I can't recommend Gerber highly enough. I had an accident recently and had to bring my car in for repairs. Rebecca & Crystal were a joy to work with. They really made a difficult situation easy. They kept me up to date on all the work being done with excellent follow up every step of the way. They underpromised when my car was going to be delivered and as a result they had it done earlier than expected. Thank you all for making this experience a fantastic one. My car is as good as new!!
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July 2023 by Benjy Berele
Fixed my mirror for free. Quick and friendly service. Highly recommended!?
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June 2023 by Jordan Dann
I am SO grateful for the work at Gerber Collision and Glass! Ryan, Rebecca and Crystal exceeded expectations, and helped me manage the complexities of a car break-in. They were responsive, timely, and caring. For those waiting for repairs related to the Kia/Hyundai hack, please know that parts are on back order, many facilities are backed up, and the team at Gerber are doing their utmost to manage this.
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April 2023 by Andrea Dougherty
Ryan, the general manager is amazing! He was so helpful and truly went ABOVE AND BEYOND to help me out. A couple weeks after picking up my car from having body work and engine work completed, my car all of a sudden would not start. Before having it towed, I called the shop and asked if it could possibly be related to the work completed. Ryan offered to come look at my car to see what the problem is. He identified the issue right away, temporarily repaired it, and my car started up without issue. Then he told me to go buy the part needed and bring the car by the shop and he would install it. I cannot thank him enough for going out of his way to help me with my car. Thank you, Ryan!Service: Body & Trim
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April 2023 by Paul Ross
Ryan at really helped me out! He was extremely helpful in identifying my issue and very patient, persistent in seeing it through until it was fixed. He was very professional and did an excellent job completing the repair to my Acura. I would not hesitate in asking him for help again or referring Gerber. Thank you Ryan!Service: General repairs & maintenance
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March 2023 by Neil S.
Gerber did a terrific job fixing some dings and a broken tail light on my Ford Escape. Very friendly staff and a great vibe in the office. I would bring my car there again for any body or glass work.
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March 2023 by Ro Desire
Rebecca, Ryan and Martín were great. I went in to get my console for my rear view mirror repaired and they were quick, courteous and did I mention quick!Service: General repairs & maintenance
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March 2023 by Rhiannon B.
They were incredibly helpful with repairing my car- I’m so grateful !
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March 2023 by V Leon C.
Gerber Collison and Glass in the 6400 block of Wester Ave. In Chicago is a class act. Rebecca, whom I have dealt with is respectful, courteous, and I formative. She made every effort to accommodate my needs. I never worried about anything once Rebecca was involved. I knew she was special the first time I encountered her.The work at Gerber was excellent. Each time, and there have been at least three times (no fault of my own) when I got my car back, I was more than pleased with the work Gerber did.Bravo Gerber for being fair, thorough, detail-oriented, and caring about the work you do and the customers you serve!
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March 2023 by Ro K.
The console to my rear window randomly detached, and when trying to get repaired from my dealership, I was getting the run around. I reached out to Gerber, and they were able to fit me in within the day. Rebecca, Ryan, and Martín were great. I went in to get my console for my rear view mirror repaired, and they were quick, courteous, and did I mention quick!
