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July 2024 by Pierre Clark
Brand new controller for the ps5, stick drift out the box???
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May 2024 by R&S Gaming
I absolutely love this location in my area! All of the staff members work very hard, know their products, and their services are a 10 out of 10 for me. They help with all of my gaming needs and everything else I need to get in the store. That includes games, gift cards, Pop Funko Dolls, merchandise, and more. I do wish the store could have more Yu-Gi-Oh cards available because I'm a competitive Yu-Gi-Oh player and would love to get my products their before I go to an OTS official tournament store, or TCGPlayer to get them. Other than that, I love this location. All of the employees deserve raises, promotions, higher pay, and more. Can GameStop bring back customer surveys so that it can help the store regarding growth and points, etc? I'd fill them out 24/7 if that means the employees and store can benefit from it. This store gets a 10 out of 10, 100 out of 100 from me, DADGUMIT!!
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April 2024 by Ant Will
The employees ruin the GameStop experience. They’re very judgmental and condescending. You’re better off making the trip to a nicer area.
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February 2024 by Lori P
It sucked,they said they had a game my daughter wanted and drove all the way there and didn't have it.
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February 2024 by Darryl Robinson
Online say close at 9pm fix this asap waste of my time they closing at 8pm crazy
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December 2023 by AceBoyEZ
Amazing placed order online at like 3am it was ready for pick up about time they opened I literally walked in gave my name showed ID and was on my way no more than 3 mins and great customer service
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December 2023 by Sade Richmond
Multiple malfunctioning ps5 controllers have been sold to me. Their return/exchange policy is ridiculous. Basically if you open the box you forfeit the warranty. Even if the contents are not working. So everytime the faulty controllers were brought back within the past 3 days a new warranty had to be bought. After speaking with corporate they informed me the policy has not been enforced correctly. At this point this location will no longer get our business.
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December 2023 by Justin
Friendly staff that didn't try to over sell me stuff I wasn't interested in. Fair prices and great selection.
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November 2023 by Zi Wu
Easily the best customer service I got in a GameStop. Came in for an online pickup and the guy knew about the promotions unlike a lot of GameStops. I live a block from one and most of the time they don’t know about it or just claim they never got it. Wanted to give Rodney a good review since he definitely deserved it but I couldn’t since it was an online order so I’ll spread the word with this review.
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November 2023 by Ahmad Jackson
Never a dull experience when visiting GameStop!
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October 2023 by Brandon Knight
Easy 2 find what I need and easy shopping experience with helpful staff.
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October 2023 by Travellis Williams
They neverrrr answer the phone most ghetto GameStop in Chicago ????????????
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August 2023 by Janae Mooney
My husband loves this place
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August 2023 by Marc, Makinzi and Maya Williams
Cool place to visit the team is very helpful
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August 2023 by Terrell Washington
Amazing
