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August 2024 by J G
Hello, I just wanted to explain my 1 star review. I understand this is not a high pressure physical job. I pre-ordered and received no phone call or text/email from GameStop or employee from this Howard Chicago location for madden.
Today I went to pick up the game and was told the game was gutted and had to pick pick up the game in 48 hours or less?
A.K.A sold. From the nose pieced lady who did not care and answering a very long phone call while we were speaking on August 19th 2024 while having a full blown conversation and very ignorant. So rude because I work at restaurants and she didn’t know how to keep calm.
Again no one informed me I had 48 hours to pick up the game when I pre-ordered the item.
This makes me sick, there is no reason why GAMESTOP should be taking pre orders in general. I’m very upset and will never pre order from this location. This person was the worse and disgruntled human being I ever met to be treated like this.
Last time I ever go there and renew my magazine subscription.
So i couldn’t get my $5 back and had to move it to SILENT HILL… the store had 4 people that day around 4pm.
So astound on the lack of work. It’s a video game store.
And her comment was “sorry I didn’t work the last few days”.
Just horrible. 0 stars if I could!
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July 2024 by reader rabbit
Too open @ 12 is crazy•
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June 2024 by Adam Lebin
Grabbed a copy of mlb 24 the show.
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May 2024 by Toy Battle
Very good. Customer service and issue in one of my devices. It resolved it quickly. And now it's definitely one of the places. I'll go 24 customer service
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March 2024 by Alfredo Davalos
Affordable prices they have lots of great games
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March 2024 by Mike Patel
Good experience!
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January 2024 by Vash Wilson
Went in for a trade in, and an employee named Charles took care of me. It was one of the best experiences that I've had at a GameStop. A lot of it had to do with how passionate Charles was about the job. I'd recommend this location to everyone.
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December 2023 by Calandra Houston
The staff is friendly.
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December 2023 by BADGUY Wolfpac
Helped me out buying my new PS5, good customer service satisfied with life rn
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September 2023 by GrubieDon'tPlay
I like this Gamestop the most because of Layla. A lot of stores have people working who clearly don't give a damn but she always greets me with a smile. It's nice to chat with someone about gaming while being rung up. These days you expect a lot less from retail, but im glad to know good customer service is still around.
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August 2023 by john nast
Stopped by to browse the Nintendo Switch games and I was glad they had variety! Hit multiple bases with this pick up - Pokémon, Tony Hawk, Mario…ahh the nostalgia of being a kid and using the Light Attachment for the Gameboy Color..staying up all hours of the night. Cheers!
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March 2023 by Dan “אלוהים הוא השופט שלי” iel
⭐⭐⭐⭐⭐
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December 2022 by Light Saber
I can't be the only gaming n*** with severe asthma and COPD. This GameStop smells so incredibly strong, it's horrendous. I'm talking the equivalent of 50 glade plug in's that punch you in your face the moment you open the door. If you have chemical triggered asthma or COPD beware. There are a bunch of disabled gamers and to use such invasive smell isn't so inclusive and pretty much unaccessible.
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December 2022 by Quang Ly
Everyone is so friendly. Great customer service.
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October 2022 by Hasan Ajaz
Amazing customer service. There system went down and Leyla did an incredible job by giving me a call to let me know about it thus saving me a trip. Thank you again!
