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September 2024 by Pamela B.
Just drove up and was helped. My car noted low tire pressure and Fred's took care of me without an appointment. Friendly, caring and honest and "happy to help'" Thanks for helping me before tire issue became a bigger problem.
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May 2024 by Vishal P.
Excellent service. Quick turnaround time. Friendly and knowledgeable staff. Would definitely recommend.
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May 2024 by Isaac W.
Fred's is an honest, reliable, and speedy mechanic shop that I highly recommend to any in need. I took my 2012 Chevy Malibu in for an issue with the front end (lights for ABS, Traction, and ESC were on too) before taking a long road trip and I had my issues fixed and my car back in the same day! My car needed a diagnostic test to be ran, and the bearings and wheel rods were replaced on the front end which cost a total of $950. Fred, the owner, was kind and helpful throughout the process and made sure that my vehicle would be safe to take a trip in. I cannot thank Fred and his staff enough for the great work that they do.
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May 2024 by Travis R.
On my most recent service appointment, the mechanic (Ray) stated that they had an idea of what the problem was (car wouldn't start, it ended up being the PCM, which they guessed correctly) but they recommended taking my car to a dealership to get a more sure diagnosis and service from the manufacturer. It was the first time I've ever seen someone do that in the car service industry. Everyone at Fred's strikes me as honest and very kind, which is nice because anything related to car service usually seems at least a little murky. This has become my trusted mechanic in Chicago and I will definitely be coming back.
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May 2024 by Simone M.
Had my first experience today with Fred's auto shop on Clark, and my first interaction with Fred himself which was nothing short of bizarre unprofessional behavior. My boyfriend and I pushed my vehicle to the nearest sidewalk and spoke with Fred regarding my issue, they wheeled it in and gave me a call shortly after, describing the work needed and the price point. I was able to find a better quote through a friend mechanic and walked over to decline service and retrieve my car. I was met immediately with hostility from Fred who told my boyfriend and I to "get the f*** out" repeatedly at a loud volume after I informed him I was quoted elsewhere. He told us he doesn't "play f**ing games" and again yelled for us to get the f** out. My boyfriend has been a paying loyal customer for several years now without issue. Extremely disappointed in the unnecessarily hostile and volatile treatment I received today. Will not be returning and will spread the word to peers who also receive service from this shop. The second I got home I went to Google to leave a review and found many other negative reviews regarding Fred's bizarre and erratic behavior, for instance he replies to every single negative review he receives with hostility and excuses--no responsibility is taken for his actions or the experience his customers are claiming. For some reason google would not post my review, I came to yelp several days later and posted without issue.
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May 2024 by Erick L.
I was expecting more out of this establishment. Had an issue with my tire and muffler. Was out of town and a friend helped me out and took my car here. Needless to say 900 dollars later it was a rip off. I could have saved a ton taking it elsewhere. Needless to say the high reviews are deceiving. Avoid this place if you don't want to over pay for your mechanic services. Shame a great establishment would take advantage of an unknowing customer. Edit: nothing was wrong with the work, I'm sure they have fine mechanics, but when other shops say it's a tad overpriced, it's a red flag. I'm glad this establishment has great clientele but I will personally avoid it and recommend other places to friends and family.
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April 2024 by Robert T.
Excellent, honest and wonderful! I've now been to Fred's three times for repairs to my 2007 TSX Acura. Fred's is amazing and I want to give it 10 Stars if I could. At 78 years of age, I've been to countless garages and auto dealers. I honestly have never found a more competent and friendly garage. Fred's has correctly and honestly analyzed my repairs needs. Not only are they great at their service and communications keeping me updated, they are just really nice people. Fred, the Owner, is so very friendly and outgoing. Ray, his main and long time repair technician, is like the best I could imagine. As you can tell, I am HIGHLY SATISFIED and want to offer my recommendation to any car owner searching for am honest and competent garage! They are the BEST!
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March 2024 by Chicago Blackhawk53
A1 Service
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March 2024 by Michael John
Patient honest and everything I needed to get back on the road. Thank you Fred's. I cannot remember my mechanics name but he was very professional. Thank you.
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March 2024 by Mary Ellen S.
I chose Fred's because of the great Yelp reviews and the fact that they are a local business. I'm adding another great review. I had a stellar experience with a battery replacement. End to end from diagnosis of the issue to installation to "done" was 45 minutes...and on a Saturday. In by 9am, out by 9:45. I couldn't believe I didn't have to sacrifice my day/weekend. Great service, kind people and as a woman going to get my car serviced anywhere--my guard is always up--they were amazing, honest and helpful.
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March 2024 by Kristoffer Ryan Espiritu
Furst time going to an auto repair shop, good thing I chose Fred's! Highly recommended!
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March 2024 by Mike Bambrick
Very impressive service. Stewart, the advisor, was helpful and professional when we had a family member’s car breakdown near Fred’s. The tech, Ray, got the car in the shop within an hour, correctly diagnosed the electrical problem, and made the repair quickly (at a very reasonable price). Thank you!
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March 2024 by Jose Colo
Small, efficient at checking air pressure and affordable.
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March 2024 by Brandon Prather-Huff
Fred’s comes highly recommended! They run a fantastic business providing quality, personable, and honest auto services.I had a loss of feel and clanking sounds coming from my cars front suspension. Ray quickly diagnosed it, politely challenged previous work on its record, and showed me on the lift where the issue was.Within a week parts arrived, but the replacements were more extensive than expected. Ray and Fred made sure the car was running for an important trip over the weekend. Then promptly finished it out on Monday.Thank you! Will be coming back again!
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March 2024 by Keegan McGonigal
Straight forward on pricing and timeline. Fair and quick in my experience.Only shop around me who didn’t ask that I pay a $100+ for a diagnosis when I knew the work that needed to be done.
