-
April 2024 by Natalie Gonzalez
Love their pesto pizza. When ordering food in the app please know that even tho it may say your order is ready from 5-7 mins please always add 20-30 mins on the order even if the store is not busy. The order may even show ready but it is never ready, ever! But waiting for pizza is not the worse thing especially when it’s good but this place beyond short in customer service. Eyeballs ? roll and lips smack when you order your food and forbid you ask for the girls to slice pizza (usually it’s large squares) staff becomes overwhelmed easily at this Wrigley location even during slow business times. Save yourself time and disappointment and go somewhere where you feel wanted and not like you’re ruining someone’s day by ordering. You can enjoy a good slice of pizza anywhere else in Wrigleyville with a smile and made with love.Sincerely,Someone who loves working at Wrigley!!!
-
March 2024 by Timothy O'Connor
coffee is quite good. Prices? Not so much. Paid $9.43 for a small coffee and a cookie. One and done.
-
November 2023 by Mathieu Pregeant
Nice spot to get a hot cortado ☕ when it's cold ! ❄
-
November 2023 by Amanda Churchill
I was hesitant to visit this location given the number of poor reviews for the service. Decided to visit anyway to grab a pizza and bottle of wine for dinner and was floored by the high quality of service! Employees went above and beyond to make sure I was helped. The store was clean and organized, and the food was great for a quick pizza takeout moment!
-
October 2023 by Christopher Blaker
I'm shocked to see such a low review average for this place. Everything is easy to find. Staff is friendly and helpful. The place is spotless and tons of great snacks. Much rather have this place then another
-
September 2023 by DG
I don’t understand the negative reviews, the staff here is great. I always stop in before a game.Another thing that I don’t understand is why the company doesn’t have a tip screen at any location before you pay. Why deprive the employees from making some hard earned money? I’d like to think you’re paying an above average hourly wage to make up for it but I doubt it. Eventually I will take my business elsewhere.
-
September 2023 by Jennifer
My experience here aligns with all the other recent bad reviews — the staff here are incredibly rude. Last week I came in to grab a sandwich on my break from work basically next door, and it was about 18 minutes before close. The guy who rang my order asked me not to eat my sandwich inside because he wanted to close early “since he was working alone” yet he was still doing his closing duties. I work in the service industry as well and felt it was unacceptable - so I said sorry but your hours are posted that you’re open until 9 so I will be sitting down to eat what I just purchased here. He rolled his eyes at me. He seemed miserable. I am embarrassed for you guys because your reputation is pretty terrible already for price gouging but now you make your guests pay a premium for bad service. Get it together.
-
September 2023 by J Richter
My experience here aligns with all the other recent bad reviews — the staff here are incredibly rude. Last week I came in to grab a sandwich on my break from work basically next door, and it was about 18 minutes before close. The guy who rang my order asked me not to eat my sandwich inside because he wanted to close early “since he was working alone” yet he was still doing his closing duties. I work in the service industry as well and felt it was unacceptable - so I said sorry but your hours are posted that you’re open until 9 so I will be sitting down to eat what I just purchased here. He rolled his eyes at me. He seemed miserable. I am embarrassed for you guys because your reputation is pretty terrible already for price gouging but now you make your guests pay a premium for bad service. Get it together.
-
August 2023 by Kath
It is unfortunate for the company while their coffee is great, the people they have hired completely taint the experience. The staff at this location have zero service skills & make you feel as though you are an inconvenience to them. I will not be back.
-
July 2023 by A M
Literally the rudest staff experience I’ve ever had in a coffee shop. The barista seemed to hate her job and made it clear that even ordering at this establishment was an inconvenience to her. Rolled her eyes, practically threw the drink at me when it was ready. If you hate your job so much, don’t work in the service industry?! Jesus Christ. Never coming back here again and as a local, telling all of our neighbors about this experience.
-
June 2023 by Alex Sommer
Food and atmosphere are great but the service is terrible. Workers are rude. Waited 15 minutes for a cold brew coffee when there was no other orders or people. If you see someone waiting for something, maybe ask what they’re waiting for, or at the very least, apologize when they do decide to speak up? Seems like obvious customer service.
-
June 2023 by Kirby Joslyn
It’s fine here, but they are legitimately rude to customers who need to run inside for pickup with their dogs, yet offer nowhere safe to put your dog outside. Way to alienate an entire customer base.
-
May 2023 by Tina Arteaga
Came here to eat before a company event. Glass of wine and pizza for 15.00 not bad at all. Staff was friendly. Nice outdoor space. Come in Thursdays for the outdoor concert.
-
May 2023 by Jess M.
This store needs a training on ADA service animals. The store manager just made me feel extremely uncomfortable when I walked in with my service animal. She goes "dogs are not allowed" as my dog is wearing a service animal vest. I go "she is a service animal" then in the most condescending tone she goes "are you sure your dog is a service animal?" I refused to spend my money there. This place is not only ADA Friendly but they will shame and discriminate against you and your service animal.
-
May 2023 by Patrick Brown
If you order two smoothies, order them separately. Otherwise they make them together and give you two half-empty cups ?
