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May 2024 by Tim Caffrey
Ken is great, knowledgeable, and puts the customer first. Great experience!
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May 2024 by Glenn Walters
Ken is the real deal and extremely dedicated to his clients. Although I could have easily shopped locally over 1,000 miles away, I chose to give Ken my business because he earned it, he was the first to respond to my inquiry and responsive to any emails or messages I sent him. Thank you Ken, keep up the great work!
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May 2024 by Nate W
All Star Customer Service and Extremely Knowlegdeable
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May 2024 by Steve P
Fitness Factory has a wide variety of gym and fitness equipment to fit your fitness needs. I always enjoy talking to the manager Ken and getting inspiration from him!
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May 2024 by cortland campbell
Ken is the absolute BEST! They literally have everything you need for a gym. Great customer service
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May 2024 by james shilney
Julian was great! Very helpful and accommodating. Great service going and picking up my equipment. They even gave me a discount the next day off my purchase. Because they were having a store wide sale. Would highly recommend going here
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May 2024 by Jama Kehoe Bigger
By Chris Karamesines!
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May 2024 by David Velasco
Ken was great help getting me set for my home gym!
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May 2024 by NE ZNAM BOG ZNA
Great experience at this store, very well equipment, great guys working here, specially Ken. He gave me so many informations about items I was looking for.
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May 2024 by Mike Coscino
Julian is the man - thank you for the help
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April 2024 by Anna Giacone
Great Customer Service! Julian went above and beyond and was very knowledgeable. Definitely recommended this location!
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April 2024 by Alex Hausen
Absolutely had a great experience working with Julian. Was great at communicating and emailing me when he said he would. Will for sure be buying from them again.
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April 2024 by Joshua Goldfarb
Ken is the Absolute king! Not afraid to cut someone a deal in store!
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April 2024 by Victor Kutkovskyj
Excellent and professional service. In and out with what I wanted really quickly!
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April 2024 by Dominick Facklis
Been coming to Fitness Factory in Chicago for years, slowly building my arsenal of kettlebells. Thanks to Julian for the friendly customer service and for providing a nice discount for a repeat customer!! Thank you ?
