The claims process at Figo Pet Insurance is the best process I’ve experienced. I received my reimbursement less than 48 hours after submission. My prior pet insurance company took over 6 weeks. Thank you Figo for your quick claim process it definitely is helpful
August 2024
It has always been easy to file a claim. If there are any questions or problems, then a simple phone call has cleared things up.
August 2024
This was my first claim with Figo, I had just insured my pet beginning of June, It was a smooth transaction, it was approved, but I am waiting on the check, once I do, I believe I will keep this insurance. Update, I received the reimbursement payments, so I do love Figo, it was a smooth claim transaction!
Figo: Pet Insurance with Soul. Let's face it— being a pet parent is awesome, but it has its share of surprises. Your pet insurance plan shouldn't be one of them. Born out of frustration with one-size-fits-all policies, Figo was founded by pet moms and dads who wanted better. We've ditched the jargon and stuffy approach, creating a refreshingly simple experience that fits your lifestyle—not the other way around. We're here to help enhance your pet's wellness, your peace of mind, and your finances. With fewer barriers, and perks (like an all-in-one pet parent app) that go beyond just helping cover vet bills, we're bringing pet insurance into the 21st century. Welcome to insurance that just gets it. Welcome to Figo.