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October 2019 by Ezra Five
Beautiful new branch! Very modern, and great service!
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August 2019 by marilyn s
I really enjoy stopping by this location to cash checks. Yes, I know I could deposit them via my phone - but I enjoy the friendly human interaction and Natasa is one of the most pleasant tellers I've ever met. She's been very helpful in updating details in my account as well.
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July 2019 by Christopher L.
This review is mainly about the incredible customer service at this location. It's a brand new updated modern branch attached to the Willis Tower. I had a unusual request for older statements and the staff there including Jessica C. and her manager went above and beyond to not only get my old statement but they did it in barely an hour.
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March 2019 by I S
I used the ATM and needed smaller bills so I entered the line to exchange my bills with the teller. The manager of the branch was finishing up a conversation with the teller. Said Manager then asked me if I was a bank member. The relavancy of this question defies logic. I responded in the affirmative and then proceeded and interracted with the teller. However, I would be remiss if I did not convey my disappointment in the lack of professionalism exhibited by the manager. This reflects poorly on Fifth Third Bank.
