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March 2024 by Sheldon Harris
Friendly excellent service.
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July 2023 by a r
I have a cashmere and wool coat that I wear for special occasions. I took it to this cleaner- they shrunk the coat and the lining was hanging from it. The guy argued with me about the coat. I was in tears my special beautiful coat ruined. I will never ever use this cleaner again. Beware my friend!!!!Service: Special care fabric cleaning
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October 2022 by Joseph Dixon
Do not take your clothes here! I took a suit here to get cleaned on a Tuesday. I picked it up on Saturday and they did not put the correct suit pants with my jacket. The lady wanted to argue with me saying "This is your Ticket!" I told her that these pants don't match the suit and they are not my size. She still tried to argue with me and said I was wrong. She finally found my pants that went to my suit and said, "oh, I was wrong". Very unprofessional and my suit wasn't even cleaned properly! Go to SMART cleaners on 103rd they are family owned and very professional! Stay away from Fernwood cleaners!
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April 2022 by Kenneth Porter
I've gone here for a few years without any issues. They are pleasant enough and get my clothes done quickly and correctly
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February 2022 by carlos carlos
I used this place twice. The first time it was to get a blue jean jacket washed and heavily starched. It was not ready when promised, and when they did give it to me the next day the jacket was still wet.The second time I used their service, I asked to have a zipper put in a leather bomber jacket. I was told the zipper had to be ordered, it would take a week to complete the job. After a week I was called and told that the jacket was breaking needles and they could not do the job. When I asked to purchase the zipper, I was told that it was given to the tailor because they had "no use" for it. When I came to pick the jacket up, a woman whom was not there when I dropped the jacket off, knew I was there to pick the jacket up before I identified myself and no one else was there. I am a black person.My needs as a customer were not even considered when the zipper was given to the tailor because the cleaners had "no need" for it, although the customer had requested that very same zipper to be put in his jacket. I was profiled when I went into the cleaners and that's why I didn't have to identify myself to the stranger that brought my jacket to me when I went to pick it up. I construe.
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June 2020 by Ralphael Harden
Terrible cleaning service and poor communication skills...barely speak English.
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March 2020 by Michael E.
I use dry cleaning services weekly. I moved to the area 2 years ago and started using Feenwood shortly after. Fernwood provides excellent service and always has my dry cleaning ready when they say they will. Reasonably priced and quality service.
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October 2019 by Phae'l Harden
Terrible cleaning service and poor communication skills...barely speak English.
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October 2018 by LaTanya Sublett
This place doesn't deserve one star! I attempted to have a Calvin Klein Pea Coat cleaned- well that is just it, she never cleaned the coat. When I dropped it off she said it looked fine. I showed her the drops of hot chocolate on the sleeve. She said that she would dry clean it. When I picked it up it still had the hot chocolate stain on it and it still smelled like my perfume. There was also dog hair on it and more lint than when I originally dropped it off. Save your money do not have anything dry cleaned here!
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October 2018 by Chong Kim
Love this cleaners
Marine veteran is always
Very professional
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October 2014 by Abby Dryer
They managed to get really old stains out of some hand-me-down suits. Always professional, always quick, and they always do a great job.
