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February 2024 by Hunter Jones
Employee here are horrible! Very rude and horrible customer service! I have had several bad experiences here and I decided against writing a bad review! But today I’m going to share those experiences. The first bad experiences was a few years ago I went in this store to grab a few things and had to use the restroom of course this location doesn’t have public restrooms for customers so I had no choice but to go outside. After I relieved myself I cane back in to finish my shopping and when I tried to re enter I was told I can’t come back in! I asked is the store closed I was genuinely confused. I was told no and that was banned from the store!!! By a young lady named Ashley if I’m remembering correctly I asked how was I banned from this place and for what reason she said she didn’t know! I requested to speak to the manager the manager came and I posed the same question. She said that someone said I stole something so I can’t come to this store anymore. I said that’s untrue I didn’t steal nor have I ever stolen anything from this place I demanded that the review there video and then they said okay you can come in. I was beyond upset and offended. I was going to report it to corporate but decided that I didn’t want to cause that young lady to lose which was probably her first job. The next incident was me arriving 15-20mins before closing time to be welcomed by locked doors and the employee saying that there closed while there in the store socializing and laughing. The same thing happened again today! Why advertise that your store closes at 8pmOnly for employees to close it earlier than that ? Is this company policy ?
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May 2023 by Muhi Moha
I got back to the states after been gone many years to find out this place got destroyed stuff hurt man this place was a key memory I grew up not having much and this was all we could afford I remember coming here with a with a whole bunch of dimes and nickels and being so embarrassed but the employees were so sweet and never made me feel like I was a bother rest easy family dollar lake and Chicago gone and reduced to dust but as long as I live this place will forever live in the memory
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December 2022 by Garland Whitfield
Early morning they were "smiling"
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October 2022 by Rorick Taylor
Some products not in stock, took me awhile to check out with other employees standing around not assisting.
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September 2022 by William Shereef
Under different management with a different atmosphere, we couldn't believe that this was the same location that we used to frequent when we live in the community!! Great job, people!!
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May 2022 by Autum Barnes
This store has gotten better. I like the new employees very professional..
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April 2022 by Martin Alli (Solo)
My visit was just great got everything I wanted and fast courteous service.
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January 2022 by Cynthiea Hammond
Family Dollars did not have anything in there Family Dollar is not the same and you have the nerve to want me to comment that's your comment
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December 2021 by Zakaria Cherifi
The store close at 8:00 PM But when I got there in 7:25 He didn’t let us go in and he told me sorry we close Then want to ask him why he told me I want to close and 7:20 Like this is he’s store
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October 2021 by Mandel Garrett
Card Only Now 9/26/21 after this whole pandemic The pass year I been using cash
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July 2021 by Louise McTush
My favorite. Louise
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June 2021 by Robert Herman
I would like to thank the young lady an young man for being so professional, also helpful. Other customers were giving them a hassle about cashback and the young lady told me...lol "The line is over there"...????? had a few laughs with them an those two are awesome, each time I visit this establishment its always a good experience.Keep up the good work. Thanks
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June 2021 by Yolanda Riley
This storeIt very uncleanThey come to work when they want to comeSometimes they don't even open on time
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April 2021 by Jennifer Childs
Have to much in the aisle and lines to long
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April 2021 by Joyce Miller
They don't tell people to stand 6 feet away from each other. I don't like that!
