Enterprise Rent-A-Car offers a convenient car rental experience with thousands of locations, including many in Chicago. Known for its exceptional customer service, Enterprise has a 65-year reputation for care and support. Customers report positive experiences with friendly and helpful staff members like Luevania and Alphonso. Many appreciate the quick and easy booking process, whether online or via the Enterprise app, allowing for a smooth rental experience. While the majority of reviews highlight the professionalism and kindness of the staff, some customers have noted issues with weekend business hours and the pickup and drop-off process, particularly in busy downtown locations. Despite these concerns, many choose Enterprise for its competitive prices and commitment to customer satisfaction. Overall, Enterprise Rent-A-Car stands out as a reliable choice for travelers looking for quality car rentals, with staff that genuinely care about making the experience enjoyable.
Had a great experience with this Enterprise branch. Seamless transition for renting and returning the vehicle. Vy was great in helping me out and would highly recommend this Enterprise to anyone in the river north area looking to rent a car!
March 2025
Thank you for helping me get a car on short notice!
February 2025
Enterprise Rental in Chicago on Grand is my car rental place of choice! The staff is always kind and professional and fair in reimbursing you for any issue that may come up with car issues. Prices are very competitive. There are a lot of different car rental places to choose in a big city like Chicago and I choose Enterprise!
