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March 2024 by Ntsiff Ntsif
Would not recommend.Order was for business delivery and our office closing at 5 pm. That looks ok, per Edible delivery policy. They start prepping order at 4:43. And sending out for delivery at 4:57 pm. Perfectly knowing that delivery will take 30+ min. Unable to reach them before 5 , but picking up phone almost instantly after. Took extra 10 min to request a refund, have to explain 3 times - that delivery location is already closed.Total waist.
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March 2024 by martell Parker
Abbie, great customer service. She went above and beyond to ensure that my order was suitable to my liking and promptly delivered. Due to her service, I look forward to purchasing from this location again.
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January 2024 by Suzanne Zaruba
The arrangement that my husband’s work sent him after heart surgery was beautiful. Sadly, nearly half of the fruit in the basket was cantaloupe that was nearly inedible because it wasn’t even remotely ripe. The pineapple, strawberries, and honeydew melon were all good, but we ended up throwing all of the cantaloupe away
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December 2023 by Azam Khatoon
Great presentations! Will get it prepped on time promised. Fruit tastes great! A little pricey but understand the business
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December 2023 by Ashley Josephine
Angelica was so helpful and amazing! Great customer service, I will be choosing this location for all of my edible arrangements needs going forward.
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October 2023 by Claudia Alcaraz
Terrible terrible customer service. I paid for balloons to be attached to my order 09/06 and they were not delivered. I left multiple vms, sent emails and no one reached back out. Today is 09/20, I called to follow up, Angelica answered the phone and was extremely rude. Did not apologize at all and said she would resend the request and hung up the phone. I asked why the balloons were not attached and she said they could've flown away and the driver wasn't going to drive all the way back. Which is understandable, but no apology? No refund? No call or email back? Will never be ordering again.
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October 2023 by Dab Mack
I’ve gotten the best experience ordering from this location than any other location honestly! Very helpful staff and my orders always arrive as pictured online.
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August 2023 by Ashley Ambrose
WOW! What an improvement!! I recently went into the Michigan location and they have a completely brand new staff. (Store Manager & associates) WHAT A DIFFERENCE!!!! The staff is friendly, knowledgeable on arrangements, and pricing. They even offer half off smoothies during the week!! Kudos to the store owner for hiring new people dedicated to positive energy and excellent customer service.
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August 2023 by T.N.L NATION
Infinity was such a nice person and so polite. He really helped us , and gave us so many options to choose from . He needs a raise. He brightened up our day ❤️❤️. Come visit him .
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August 2023 by Kristen Curry
Today was the first time I have visited this location. The young Lady was very polite and understanding. I will be coming back very soon.
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August 2023 by Tani Silas-Larry
I came in and requested a special smoothie and the manager accommodated me! I truly appreciated it and the smoothie was delicious!
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August 2023 by Christal Luster
The employees are amazing! And the fruit and smoothies are always fresh!
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May 2023 by D. N.
I got a text saying that my mother's day order was out for delivery at 12pm on 5/13. 5:47 pm a lady from the store calls me and said the delivery vehicle broke down and my mother didn't get her gift. I tried to file a complaint and she hung up on me. Thanks for nothing Edible Arrangements.
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April 2023 by Patricia Elizaga
Customer service helped me get my order delivered after the hospital refused the delivery. Thankful they worked hard to get it to the right person!
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March 2023 by Neenu P
Didn’t have my order ready on time. Weren’t even apologetic about it, made it seem like it was my fault. Gave me the wrong order and I had to bring it back so they could fix it. “Smoothie machine” (blender? Both of them?) were supposedly broken. Not a good experience.
