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May 2024 by alesha shae
I wasn’t even greeted walking in. It was just me and another customer and 3 associates. The employees were too engaged in their own conversation with the male customer before assisting me…just to turn around and talk about my shoe choice and saying how I was going to return them at a later date because they were pricey ..like I wasn’t still in the store and could hear them!!!! The shoes and price wasn’t the problem the customer service was! ALL CUSTOMERS deserve respect not just the ones you think spending a “bag” because the male customer in store I’m assuming was getting more than shoes and maybe a consistent customer ..they were more than happy to engage in conversation and assist him it really made me feel uncomfortable. It may not seem like a big deal but impressions are everything and I would never shop here again. Location was very convenient but to be treated and talked about like that was disgusting. Treat people better.
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March 2024 by Cheryl Burton
Came in to purchase shoes today as I needed immediately. Team is too busy talking about who cooks and sells that I couldn't get a shoe. I felt like I was interrupting their personal conversation. Not professional at all. Lost a sale
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April 2023 by Anonymous
Always have the best shoe releases.
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July 2022 by Jalessa Powell
Best store, Great music, everyone is helpful
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May 2022 by Alicia Stokes
Love it fast friendly service.
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August 2021 by Joseph McClennon
It was pretty bad. No shell toes! And they didnt help us spend our money! Sorry! Said what i said.
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July 2021 by MS3
Good fit for everyone
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May 2021 by Chauncy Hood
They cool. Need to restock
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April 2021 by Laporsha Weekly
They was so slow only one cashier with like 10 employees and they customer service was. Not all that at all only one of the guys was really helping in he was taking on to much he can handle but he did good. Just to slow
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January 2021 by Carmelita P
Pricey though
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October 2020 by CARLOSS B
I came while it was very busy at this location..the manager took control and made sure all customers were served quickly..sorry i ddnt get his name..but he was on duty when i was there 2-27-20
@12:48..thank you brother!!
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March 2020 by bigdogg B
I came while it was very busy at this location..the manager took control and made sure all customers were served quickly..sorry i ddnt get his name..but he was on duty when i was there 2-27-20 @12:48..thank you brother!!
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November 2019 by Olivergavin Gavin
Ms Angelique White and Jasmine Adams that work at: DTLR 045 Chicago, Illinois have educated me on Timberland Boots the both of them know there job they are very nice and have good Customer Service Skills. I giving both of them a 5 - Star rating. I highly recommend this store to families and friends the DTLR store have there own Radio Station download the App from the Playstore DTLR Radio App they play good music and you can win great prizes though the Contest Sweepstakes when you download the DTLR Radio App it's free No Charge to download App I like there App they play New School Rap.
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September 2019 by Jay Smoove
Excellent service to me
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July 2019 by Chiraq Marti
Great prices great selection
