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December 2023 by Abiyah-Dov Esptein
Jamie the store manager was absolutely amazing from when I called the store to see if they had the style I was looking for (they did and she put them to the side for me) to treating me like a king on his throne. She made my sale less painful; I bought a new side bag too, so I spent a pretty penny, but I deserved it and she made certain that I am worth it! Overall, it was a great visit and the other employees were just as exceptional. Thank guys! Keep up the good work!
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November 2023 by Vinay Srinivas Sunkari
I love the brand and the store have many models to try and the staff is also very helpful
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October 2023 by Natalia Connelly
The staff at this location were eminently kind and helpful. I came in on two occasions and interacted with different folks each time. They were all eager to help, and offered tips for wearing and breaking in new Docs for this newbie. I’m so thankful ?
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August 2023 by Courtenie Taccolini
Highly recommend the store on Southport! Aaron’s customer service is top tier. Both times I’ve been in, he has gone above & beyond to help me get the shoes of my dreams. 10/10!
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April 2023 by AlteredHeart
Both times I have shopped at the Southport location have been stellar experiences. Great selection, knowledgable and friendly staff. Liz (the General Manager) and associate Natalie absolutely outdid themselves today. It is definitely worth the trip to visit this location!
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February 2023 by Rye
staff was very helpful and friendly in finding what i needed !
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February 2023 by Alexandria Lee
Great staff, great store and location. Well worth my visit.
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December 2022 by Donna Leahy
Chris was amazing ! Came in with a friend to buy her Christmas boots and left with a pair myself !! We also got the warm air insoles after Chris heard us discussing it was outside ! Xo
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December 2022 by Rosa Rodríguez
The employees are super nice, they help my to choose my boots and they answered all my questions… my English is not the best however they were so patient and speak Spanish. I recommend this location 100%
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November 2022 by S G.
Really terrible customer service. They also wouldn't price match from their own website. I would buy your doc martens from someplace else like Nordstrom for better customer service and more reasonable and fair treatment.
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August 2022 by Erica S
Miyah (sorry if I butchered your name) and Liz were great! Super helpful.
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February 2022 by Sarah Gerards
Had such a great experience at the southport location today. Yna and Aaron were so helpful in helping me find a pair of boots that fit perfectly and matched my style. Their knowledge on styles and types of leather was a big factor in my decision to buy a pair of boots. You will be in great hands here !
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December 2021 by Junnuen Rios
I popped into the Southport location while I was in the city with my friends. I’ve always been a fan of the look of Doctor Marten boots and decided to try some on. While I was there Aaron helped me out. He was very helpful and showed me so many different styles! Thank you again Aaron!
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November 2021 by Khal
Julian was amazing and very patient while trying on so many pairs of shoes to find the right fit for me. Thanks a ton!
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November 2021 by Angela Lojko
Great customer service! The guy who helped me was so knowledgeable and attentive.