-
January 2024 by Christy S.
I waited in line to pick up a prescription and had two additional items in hand at check out. The pharmacist would only ring up my prescription bc she said they were "backed up." So then I had to take my other two items and wait in the general check out line to pay for those separately. Horrible customer service.
-
January 2024 by EDO B
Hard working Americans. True safe haven??? God bless BJ!
-
November 2023 by Stephen Kalayil
Exceptional service at the pharmacy. The pharmacist was so helpful explaining the vaccinations I needed and even helped me out with obtaining a vaccine they didn’t offer. Will go back for all my needs!
-
October 2023 by Maria McFadden
Very polite and friendly associates available to help with questions and very clean store.
-
September 2023 by Gina S.
I called about updating my insurance because I was able to at my last location. The man I was speaking with on the phone couldn't take my information and could only do it in person. Okay that's fine. I didn't like his rude tone but I let it go because it must've been a rough morning for him or something. I started to ask a couple questions about my refill but he would speak over me and ask his. Almost every question was met with him talking over me. I gave up and stopped asking after the 3rd time just so we don't waste our time talking over each other. Very rude & such a lack of basic dialogue. I understand that it could get busy and stressful but he could benefit from a more polite approach. Originally 1 star, but because I've spoken with other kind pharmacists here I'll add one more.
-
September 2023 by Bob Hermanson
Pretty solid neighborhood drug store. Some food, some booze, some household sundries. Occasional outages of some prescription drugs. All in all, a useful place.
-
September 2023 by DrWhitney PostmanPhD
In May and June of this year, pharmacist Wafa Madni cared for me in a magnificently friendly manner as I sought a battery of shots and titers in preparation for a new position in Chicago. She was exceptionally attentive, with a charmingly personable and occasionally humorous demeanor, and she went out of her way to assist me when she learned that I was a disoriented newcomer to Chicago. She won my loyalty!
-
June 2023 by Margaret L.
Our CVS at Ashland and Division closed this spring and we were switched to this CVS on Ogden. So far I have been unimpressed. They don't seem to maintain an adequate inventory of prescription medications so we wait for days for a prescription to be ordered to the store and then ready for pick up. I'm going to look for an alternative because waiting for days for needed medications is a hassle with potential health consequences.
-
June 2023 by Marty Fisher
As a shopper I hardly ever return a defective item, but this was an exception. CVS made it easy to get a refund, then make a new purchase because of the knowledgeable customer service.
-
April 2023 by Nahed Ismail
Terrible service of pharmacy . They failed to provide required service in timely manner . This put the customer or patient at major health risk . The assistant has terrible communication , sleeping while talking to customers . This pharmacy need to be closed or legal action taken against them for putting customer under stress mental and physical that can compromise their life
-
March 2023 by Courtney Williams
The pharmacy just did the kindest thing and helped me when I was already feeling a bit desperate. It took 4 trains to finally get here (the first CVS was permanently closed and didn’t show that way on Google, I got off on the wrong stop, the next train skipped my stop, and then I doubled back) and when I did it was 25 min before lunch. They weren’t sure if they could fill it before then so I’d be waiting till past 2 (as obviously I wasn’t going to go home and come back).I somewhat pitifully asked if they could fill before they left and they got me out of there in 10 minutes.Thank you so much, y’all. It means so much.
-
October 2022 by Mike S.
I have to come in occasionally to pickup a prescription. The lines are terrible. They're always short staffed and half they time they're out of my medication. Plan to be at the store for at least 30 minutes waiting.
-
June 2022 by Kelli M.
I absolutely love this pharmacy. The pharmacist Anna is SUPER nice and always in a pleasant mood. She's helpful at explaining things and takes her time with every customer. CVS is blessed to have her :)
-
February 2022 by Miles Trudo
One of your new female pharm techs is really rude. Walgreens was able to look up my insurance and process everything. Re-train this new employee on customer service basics.
-
January 2022 by Bradley Scher
This is for the store, not pharmacy. Had to have a passport photo taken- they were reasonably priced (~$16) and ensure it met the basic standards.
