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July 2024 by Eileen C.
The Credo location in Chicago truly knows how fortunate we are to have them in our city. The staff is consistently well-manned by exceptionally friendly and informed individuals who consistently exceed expectations. I had a fantastic experience today when they located the mascara I had been searching for.
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May 2024 by Lena Hagedorn
Tatiana is absolutely amazing! She listens so well and is so helpful!
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April 2024 by Lisa M.
Had a great experience as a first time visitor. Yes, there were several employees and the store was empty when I first arrived so it seemed overstaffed, but as I stayed longer, it actually got crowded and the staff were needed. I got a free facial while there and really enjoyed it. I learned a lot from the girl who did it and I didn't buy anything, but I might next time because I appreciate it that they weren't pushy.
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April 2024 by Steph Kozel
I didn’t get the name of the esthetician who helped me, but wow, she was phenomenal ? seriously, I felt so seen and cared about and left feeling so so beautiful. I am still completely blown away by what she taught me and how kind and loving she was. Cannot recommend credo enough if you’re in Chicago and looking for clean, ethical, beautiful make up or skincare
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March 2024 by D Rose (drosemusic.com)
Great store! All the employees are very knowledgeable.
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February 2024 by Matt Yung
Came in looking for some last-minute gifts for Valentine’s Day for my girlfriend and had an idea but not really sure what to get and was kinda just lost. Luckily Sarah was there and Suggested I get lip oil for her and wow definitely a good choice she loved it!!!
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November 2023 by Linda M.
My first time here. A Friday afternoon, lunchtime. Not a soul in the joint except the 4 sales associates. I was taking it all in. Tried a scent I might like and was waiting for the weardown . In the span of a few minutes, I was approached 3 times. "Are you still doing OK over here?" I think hovering is bad for business and uncomfortable.
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November 2023 by Elisa Vargas
Friendly, helpful staff. Great products
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November 2023 by Li Ho
Very friendly and knowledgeable staff. This is the place to purchase clean beauty products
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April 2023 by Jordan Schock
I asked for a concealer shade match, and the found a good shade for me. The store is very well lit and much more suitable for shade matching than other make up stores I've been to. But when I told them it was for the dark circles under my eyes, they suggested I try a color corrector and the shade they selected perfectly concealed my dark circles, without any concealer on top! This is a problem I've been working on for years, and they pointed me in the perfect direction. Thank you all so much, especially Olivia who helped me out in the store!
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April 2023 by Deb O.
I choose zero stars. I purchased $177 worth of products from them in November. It is a product line they no longer carry, Jones Road. The foundation was full of small flakes. Foolishly I didn't question it at the time. The Miracle Balm was on the dry side, not creamy. Again I didn't question. The product was new to me. I used the products. Fast forward to this week. After communicating with Jones Road and replenishing the products I realized that what Credo sold me were out of date or damaged products. I immediately emailed them. Their reply was too bad. It's been too long. I only know their products were flawed because I bought new ones and there is no comparison. They will offer me 15% off but they no longer carry what I use. Terrible customer service.
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December 2022 by Jo Uknow
We really love having the convenience of being able to buy products in store and not worry about shipping; However, we don’t know what happened lately but you can’t step foot in there without constantly being asked “hey need help?” every few minutes from their staff. They must have a system because you’ll get asked by every. single. worker. Within a short period of time. As an autistic individual, it’s very overwhelming and ruins the vibe of having a casual, easy shopping experience. Plus, no one masks and we do, so constantly having maskless individuals in your face is just not it.While it’s nice having employees educated on products, it’s honestly the worst thing about going there. They’re nice, but very overwhelming.
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December 2022 by Anne R.
Staff wonderfully helpful. Well-stocked store. Clean and inviting atmosphere. Always enjoy stopping by when we're in Chicago. Always worth the side trip. Appreciate their consideration for clean make-up and skin care products. Good for you and look good on you!
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November 2022 by Merritt A
I love this Credo location so much, because the girls who work here are always so helpful and nice! I dropped in a few minutes before closing tonight, and the girls could not have been more eager to please. Usually when you try to shop at a store right before closing, the sales clerks are a little tense. Not here! So nice to be able to shop for clean products and get personalized help from nice people. Get in there!
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November 2022 by Raleigh
The person working was so helpful and took time to help me find the right color even though I walked in 5 min before closing. The staff is super knowledgeable and very helpful.
