Costco Pharmacy receives mixed reviews regarding its staff but is praised for low prescription costs and overall store quality. Many customers find the staff to be helpful, efficient, respectful, and willing to tackle dilemmas. Specific instances are noted where employees went above and beyond, providing amazing service that greatly assisted customers. However, other reviews describe some staff members as rude, condescending, and unhelpful, particularly with urgent prescription transfers or availability issues. The pharmacy is recognized for having medications in stock when other pharmacies do not. The broader Costco location is consistently described as clean, with quick service. Customers love the products, including groceries, protein bars, and the large, soft, delicious chocolate chip cookies, though some express a strong preference for the previous churros. Prescription discounts for members are appreciated, and the pharmacy's costs are considered the lowest some have found. Overall, the business is viewed favorably for its value and products, despite inconsistent staff interactions.
People are nice but they are understaffed. Long wait times to get a vaccine shot.
February 2024
Just a small update that Costco cookies that have replaced the churros .....Bring back the churros !! The chocolate chip cookies are large and soft and delicious buuuut they aren't unquie like the churros. I loved the churros with vanilla sundae.
November 2023
I find the staff to be helpful and efficient. The prescription costs are the lowest I have found in Chicago. They are always willing to tackle any dilemma and solve potential problems before they become insurmountable.
