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May 2024 by Yolanda Martinez
Good Customer service !
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May 2024 by Ashley Nelson
Great store, everyone is always helpful and kind. I love that it’s near by and I can pop in and get what I need. My fav cosmo prof.
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November 2023 by Tiffany Mooney
Customer services needs to be better. You can’t expect people to spend their money when poor services is provided. No effort to help and when asked for help she still wasn’t no help. I will not be returning. Thanks!?
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September 2023 by Lidia Hernandez
This location is always closed and always “understaffed”…and it’s never that busy. I don’t get it. Just close it down.
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July 2023 by L S
Thought I’d give a better review on here since it looks like it hasn’t been reviewed in a while. I love coming here the two ladies that work here are absolute lovely. They are so nice and welcoming. They are always working hard to assist everyone and anyone. I look forward to coming here everyone I have to. These ladies make it so easy to want to come back and always have side recommendations of their own. (Usually me complimenting them on something new they’re wearing weather it be a haircolor, nail polish or eyelash growing serum) they are always so so helpful. I’m sure a ton of people come to this store and don’t even bother to leave a good review it’s always the bad ones. So here’s to an honest review ?
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April 2023 by Karen C.
I placed an order online to pick up in person at the Clyborn store. I was one day late for my pick up and was never informed they would put my order back. When I called to reorder the customer service representative was so rude I refused to place another order. Unbelievable customer service. I rather pay a higher price where I can get better service.
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April 2023 by Henry H.
Garbage. ....it's Friday afternoon. This out of control. Get someone else to help or just give this location away to the trash where it belongs.
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September 2022 by Lurdes Guzhnay
The customer service was poor my experience was horrible. The manager of the store was rude I was not sure if she is the manager or she is pretending. For my opinion, she was not the manager she looks unprofessional.Not recommend this store anymore treated me bad not as a professional in the beauty industry her attitude was rude.I would like to remain her that we are paying for our product is not giving us for Free. If this store are open for professionals only why her behavior is not according with this policy.
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June 2022 by Benito Barron
Love this location. Best service. Always friendly. Clean. And organized.
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June 2022 by Mayra Roman
Today I felt decriminated for being Latina, Cynthia, the girl, responded to me with a comment in English with her partner, because a dye had a special K stiker and she charged me at a different price, she used the English language to tell her partner Sometimes clients put it on for the purpose, he said like the other day with a nail polish, in conclusion he was surprised at the price but nkk ok it was my fault I took it because it was cheap obviously one looks for things in particular I felt very poorly attended to no they do their job professionally
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June 2022 by marcela revolorio
Realmente en esa tienda trabaja una persona abusiva y malvada, su nombre es CINTHYA yo no recomendaría que compren cuando ella está allí por que a mi Me hizo daño, me bloqueo mi cuenta para comprar en línea, estoy decepcionada. OJO Tengan cuidado con ella !!! Deberían de tomar cartas en el asunto que no soy la primera a quien afecta esta persona!
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June 2022 by Estela Revolorio
The dis that manager Cinthia! She doesn't have the slightest experience and I'm sure she's not a cosmetologist and can't treat anyone, they should give her training! Make the store look bad!
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May 2022 by Evelyn A.
The person hiring at this location needs an intensive class of how choose employees with good manners and good qualities to work with costumers. Today, (May 17th 2022)I stopped by and the treat was awful and very un respectful. I asked to the lady working in the afternoon shift. if she could help me to choose a color similar to the color that I was looking and she said no we are closing. I also asked her if she could help me to find that color in other store and she said no the system is not working. At 6 o'clock she said excuse me we are close. People!! please make a favor to the world if you hate your job, quit. The others are not to blame for your frustrations.Transaction #: 46619Auth # : 00319
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December 2021 by Mafia Hairdresser Jon-David
Lovely staff. I know they are dealing with shipment of products lacking due to supply chain.FYI I could not update my home billing information nor update my shipping information but AVERY from Cosmoprof Ordering helped me. Thanks, AVERY!
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December 2021 by Andrea Diaz
Has come to this shop a lot (it’s the one closer to me) so obviously know where everything is at. The Latina girl Cinthia. Didn’t wanted to sell me products. Gave her my phone nombre and tells me I’m not register. Gave her my email (that I register when open the account) and has the balls to tellMe is not register. Not sure where the nice employer was (the one that keep mention on the comments here) cause I left the store mad and empty handed. Only one bad experience to change 5 ⭐️ to only one. Never coming back here again.
