November 2023
This branch is getting worse each year. No tellers and only one customer service rep during peak hours becomes a norm. The only advantage is that the branch is located at the UChicago campus (lots of new customers each fall). I was banking at this location since it was open.
October 2023
Thank you Latasha for going extra length to eliminate the leasing agreement problem that occured while opening the bank account.
February 2023
Wouldnt reccomend. Been a customer for 14 years. With a 814 credit score they upped my interest rate to 17.4% claiming they cannot lower it and they are reflective of the market trends. Ok im also reflective of the market trends as well so guess what ? You lost a customer. Have fun screwing people over ?
