-
March 2023 by Sory Zapata
I LOVE TO THIS BANK. JESUS IS VERY PROFESSIONAL AND FRIENDLY.
-
February 2020 by Eric S.
I just finished speaking to a supervisor at Citibank because they sent me an offer where I would get 65,000 airline miles if I spent $4000 within four months and it's three months in and they're telling me now that because I had this card two years ago that I don't qualify for the offer anymore. They're telling me I should've read the fine print which I certainly didn't see and probably required a microscope to find! I told them that they shouldn't be sending out promotional material to customers and then have them accept the offer and get a credit card and spend $3000 and then tell them that they're not getting the promotion that was offered. Very annoying!
-
February 2020 by Alexey Agapov
Fraud alert. This branch offer a $600 bonus for opening a Priority account but never pay it. Don't trust.
-
November 2019 by Ben Hagenbuch
The staff were all very friendly. They make you feel like family. They were very helpful as well.
-
March 2019 by Jake Flores
Been over a year and still didn't receive my $400 bonus
-
December 2018 by Gail S.
Terrible customer service. No support for online banking.
-
July 2017 by Mark A.
So I have a bit of a story regarding the Citibank here. It's not a good one and although there is some blame at Citibank corporate, this branch did not help in the least. Citibank was running a $400 promotion to open an account if you deposited $15,000 and kept it there for 3 months.. I went in to open an account at this location within one day of seeing the promotion online. When I walked in to open an account, the first words out of my mouth were that I was opening an account because I saw the $400 promotion online. The banker and I literally talked about what a good deal it was. We also talked about how soon I would need to deposit the money to earn the promotion amount and how long it would take for the bonus money to hit my account. I opened an account that day and kept 15,000 on deposit for well over 6 months and never got any money. I wasted an hour going back into this branch trying to figure out what happened and they couldn't even find the original promotion. Conveniently, the person who opened my account was no longer there. I would not recommend doing business with Citibank, especially at this location.
-
June 2017 by Alexis Loya
I got fantastic service and felt like a valued customer. Will come here again.
-
April 2017 by Darshan Zala
Not a good service
-
March 2017 by O. Rodriguez
I got fantastic service and felt like a valued customer. Will come here again.
-
September 2016 by Victor Yang
Waited over an hour every time I went there
-
September 2015 by Ryan Jaeger
Poorest customer service received from Rep Joshua! short with answers and very sarcastic. Hesitation in opening an account with Citibank
-
July 2015 by anthony cater
They have been very helpful
-
December 2014 by Janelle J
Closed doors locked at 4:20pm. Hours clearly state 5pm. It is Tuesday.Poor service.
