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October 2023 by Mario Rplll
I was just in this location trying to make a payment on a Citi card and was informed (rudely) by the teller that they no longer accept cash for credit cards. She offered no other options for payment except a money order and brushed me aside. Ok I walk back up and ask her for a money order. She replies I need to open an account. I say ok. A woman comes out from the back and informs me they won't be able to open a checking account for 4 hours. I ask if it's ok if I wait to open the account and the woman rudely tells me no I would have to leave and come back. In what sane modern world is this how a top tier bank is running? BRING YOUR MONEY TO HUNTINGTON. Their staff is friendly. They have branch locations all over. They're a quickly growing bank for obvious reasons- friendly staff, easy to access and their promotions are wayyyyy better than Citi bank. Every single person I encountered at this location was useless. I'm no longer going to swipe my Citi card, I'll leave the account open for my credit score and to hold my miles but that's it. Whoever is managing this location should be let go ASAP.EDIT- Ive reached out to the email address listed in the reply from Citi. I will update with their response (because I don't believe there will be one). HUNTINGTON BANK PEOPLE!! Stop doing business here.
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October 2023 by Mario Raffanti
I was just in this location trying to make a payment on a Citi card and was informed (rudely) by the teller that they no longer accept cash for credit cards. She offered no other options for payment except a money order and brushed me aside. Ok I walk back up and ask her for a money order. She replies I need to open an account. I say ok. A woman comes out from the back and informs me they won't be able to open a checking account for 4 hours. I ask if it's ok if I wait to open the account and the woman rudely tells me no I would have to leave and come back. In what sane modern world is this how a top tier bank is running? BRING YOUR MONEY TO HUNTINGTON. Their staff is friendly. They have branch locations all over. They're a quickly growing bank for obvious reasons- friendly staff, easy to access and their promotions are wayyyyy better than Citi bank. Every single person I encountered at this location was useless. I'm no longer going to swipe my Citi card, I'll leave the account open for my credit score and to hold my miles but that's it. Whoever is managing this location should be let go ASAP.EDIT- Ive reached out to the email address listed in the reply from Citi. I will update with their response (because I don't believe there will be one). HUNTINGTON BANK PEOPLE!! Stop doing business here.
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February 2023 by Thomas j
No good. Won’t ever come back to this location, I should have known better since I grew up in the area.
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February 2023 by Pouyan N.
I went there to ask questions in regards to loans and credit since someone has taken some part of my money through Mis abused trust - first I was just told to use phone call and then want to close my account but I found out the Spanish woman who I asked is the branch manager with very disrespectful attitude- soon things changed into just dealing with her ... I left since she was super unfriendly and unpleasant. I hope city bank address over abuse management behavior and be nicer to its own customers. For me after 12 years doing business with them I am thinking to move out into federal credit unions.
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February 2018 by Louise Librojo
Awful bankers without common sense and misleading customers. Made my friend like a fool going there back and fourth and ended up with nothing.
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June 2017 by Victror V
Just terrible service, two people I spoke to, gave two absolutely different answers to the same question with 15 minutes wait period between them. Their accents were so thick i had to ask them to repeat everything 3 times
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April 2017 by Rebecca Luzadder
Completely unable to connect with this branch via phone. They don't even answer, they just pick up the phone and transfer to telephone bankers without saying a word.
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April 2017 by Marc Smith
Mostly friendly staff and a clean interior. My only gripe is their hours, but I'm sure most banks have similar hours. ATMs are nice too.
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February 2017 by niranjan challa
Service was so good. And Mohammad gave us good service. I liked it.