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May 2024 by rehan muzaffar
When ever I vist there is a problem with the transaction very unfriendly staff
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April 2024 by Lionessbynature 800
I was going to open an account but the reviews are so horrific. I'm taking the warnings and I'll bank else where. I'm so glad I looked at the reviews before I set up an account with them. My goodness the various problems I read. It would be stupid to trust this bank with your money with such horrible customer service, complaints, and reviews. The bait and switch bonus reviews scared me off. All I can think about is what if they screw up my account and money and send me on a wild goose chase with customer service. No thanks. Very little physical branches is also a red flag.
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April 2024 by joe “Joey Bickle” saracini
Drove all the way up here and they don’t take cash payments for credit cards. Strange
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October 2023 by Mario Rplll
I was just in this location trying to make a payment on a Citi card and was informed (rudely) by the teller that they no longer accept cash for credit cards. She offered no other options for payment except a money order and brushed me aside. Ok I walk back up and ask her for a money order. She replies I need to open an account. I say ok. A woman comes out from the back and informs me they won't be able to open a checking account for 4 hours. I ask if it's ok if I wait to open the account and the woman rudely tells me no I would have to leave and come back. In what sane modern world is this how a top tier bank is running? BRING YOUR MONEY TO HUNTINGTON. Their staff is friendly. They have branch locations all over. They're a quickly growing bank for obvious reasons- friendly staff, easy to access and their promotions are wayyyyy better than Citi bank. Every single person I encountered at this location was useless. I'm no longer going to swipe my Citi card, I'll leave the account open for my credit score and to hold my miles but that's it. Whoever is managing this location should be let go ASAP.EDIT- Ive reached out to the email address listed in the reply from Citi. I will update with their response (because I don't believe there will be one). HUNTINGTON BANK PEOPLE!! Stop doing business here.
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October 2023 by Mario Raffanti
I was just in this location trying to make a payment on a Citi card and was informed (rudely) by the teller that they no longer accept cash for credit cards. She offered no other options for payment except a money order and brushed me aside. Ok I walk back up and ask her for a money order. She replies I need to open an account. I say ok. A woman comes out from the back and informs me they won't be able to open a checking account for 4 hours. I ask if it's ok if I wait to open the account and the woman rudely tells me no I would have to leave and come back. In what sane modern world is this how a top tier bank is running? BRING YOUR MONEY TO HUNTINGTON. Their staff is friendly. They have branch locations all over. They're a quickly growing bank for obvious reasons- friendly staff, easy to access and their promotions are wayyyyy better than Citi bank. Every single person I encountered at this location was useless. I'm no longer going to swipe my Citi card, I'll leave the account open for my credit score and to hold my miles but that's it. Whoever is managing this location should be let go ASAP.EDIT- Ive reached out to the email address listed in the reply from Citi. I will update with their response (because I don't believe there will be one). HUNTINGTON BANK PEOPLE!! Stop doing business here.
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September 2023 by Ruslan A
Not helping
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February 2023 by Thomas j
No good. Won’t ever come back to this location, I should have known better since I grew up in the area.
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February 2023 by Pouyan N.
I went there to ask questions in regards to loans and credit since someone has taken some part of my money through Mis abused trust - first I was just told to use phone call and then want to close my account but I found out the Spanish woman who I asked is the branch manager with very disrespectful attitude- soon things changed into just dealing with her ... I left since she was super unfriendly and unpleasant. I hope city bank address over abuse management behavior and be nicer to its own customers. For me after 12 years doing business with them I am thinking to move out into federal credit unions.
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September 2019 by Muhammad A
I'll be filing a complaint and a lawsuit if they don't take care of the mistake made by one of their female Employee in May, I opened an account due to the Advertisement on the Window. Had me deposit so much of cash and told me everything is set-up and Bonus will be paid the 3rd month. I met all the requirements and arranged the cash and now I didn't receive my Bonus. When I called Manager started lying and then I received a call from that employee she said it will be done in one week, promised that she will follow-up. Has been 2.5 weeks nothing has been done. I'll literally take legal action if they don't keep the contract.
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September 2019 by Casmir Patterson
They put a block on my account for depositing a check and I was not aware and it caused unnecessary financial damage and harm.
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September 2018 by All * Chicago
Ebenezer is such a rude and waste employee of this bank.
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September 2018 by Yusuf Mohiuddin
True. Wrong information provided by bank manager Awful bankers without common sense and misleading customers. Made my friend like a fool going there back and fourth and ended up with nothing.
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September 2018 by Thaer Tariffe
Every bank opens at 9am except Citi bank of I didnt have to make a deposit for someone that banks with you, I would never come here. The lines are always long, with only one teller.
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September 2018 by Denka Naima
Great service by Khan
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February 2018 by Louise Librojo
Awful bankers without common sense and misleading customers. Made my friend like a fool going there back and fourth and ended up with nothing.
