-
December 2023 by No No
This man is very arrogant and lazy refused to get out of his vehicle to pick up my pet.Never again!
-
August 2023 by Anne E
Excellent service from John. Would definitely recommend him to everyone
-
May 2023 by T.J. Baer
Fantastic experience all around - very kind, excellent communication, picked my cat up from the vet ER after midnight and saved me from having to pay a ton for the hospital to keep him overnight. Cannot recommend highly enough.
-
October 2022 by Julie Muccillo
John was so kind to me - I had booked him to help me take my St Bernard to boarding due to a death in the family, and let’s just say she was not cooperating with getting in the car. He was helpful with a ramp, clearing out the back seat for her, etc. ultimately I couldn’t get her in the car, and he insisted that I didn’t have to pay. So I’m here recommending him for his kindness and his effort in helping me. (He was also early in anticipation of loading a giant beast :)
-
September 2022 by Wayne Courtney
Excellent service. He assist is everything. Pay is by cc voice by phone after he already has shipped the animal. His price includes shipping. AACargo was the only air service I could find.
-
August 2022 by Jeffrey Stanfield
I booked Chicago Pet Transport 1 month in advance. I then called and texted 3 days prior to confirm. The day before pick up I got a text that they are no longer able to provide the service. There seems to be a common theme in Chicago Pet Transport reviews...UNRELIABLE. Do yourself a favor and find a different service to book your pet's transport needs.
-
May 2022 by Sheila W.
We keep using John and his company every time my babies have to go to the vet. He is always early and always so pleasant to deal with. He has been a lifesaver for us since we have no car and need an excellent service like this to help with the dogs. He's also given some great advice on which vets are good and a reasonable distance from where I live. Great company, great guy -- so happy I found them.
-
May 2022 by Alison Schmitz
It was a blessing to receive help from Chicago Pet Transport for my pet’s emergency on an Easter Sunday. My dog was having intermittent seizures and he was too big for me to carry comfortably to a car. The pet taxi arrived within 5 minutes of calling and accommodated transport to the vet hospital with ease. This was definitely the most distress I had ever experienced and the calm reassurance I received from the man who drove me and my dog to the hospital is really what distinguished good customer service and true human kindness apart. I highly recommend this service.
-
April 2022 by Tesh Silver
Don't do it. Just dealing with unprofessional staff was enough to put me off. I didn't think my request of waiting there at the vet with me until my pet was finished, especially when thats what the vet requested, was a big ask but apparently it was for the driver, so I decided not to even work with them. He was rude and insistent through his text messages to the point it made me feel uncomfortable. I just ended up borrowing a friend's car. Just not worth the trouble for me.
-
March 2022 by Annette Kelly
I work at an animal hospital. A long time client had left an urgent message that her elderly dog could not walk and had spent the night outside. She was panicked because she could not lift him into her car and she had no one else to help her. She was so upset and worried that she was considering possibly euthanasia if he had no quality of life. I told her not to worry and I would try to get help. I called Chicago Pet Transport and was treated with compassion. The gentleman on the phone said he would call around and see what he could do. A short time later he called back. He was able to move some things around to accommodate the emergency. I was so grateful. The driver was amazing! Punctual and professional and most importantly, very compassionate. I cannot say enough good things about this company and the wonderful people who work there. Thank you thank you thank you ?.
-
February 2022 by karen templin
After 2 days and nights of sitting up with our beloved K.C. (Dog) of 15 yrs...I discovered an angel from above. His name is John.. he came to my home, helped carry my sick dog to his van and transported us to Anti Cruelty and waited as they euthanized our girl. Being a Sunday, not many Vets open and my husband home injured from a fall last nite and in the ER, I was a mess..John waited for me patiently as I said one last good bye to our family member. He drove me back home and we shared wonderful animal stories. I recommend Chgo Pet Transport for any and all reasons. Thanks again John. I will never forget you. You made an unbearable, heartbreaking task manageable. God bless you, stay well.. From: K & C Templin and KC our girl
-
January 2022 by Sara Gonzalez
After having an accident yesterday, I didn’t want my dog to miss his grooming appointment but I was unable to drive him. I contact John and he step up immediately and pick up my dog. He was so kind responding my questions and most of all so patient and responsible when bringing my super busy dog home. Now I have a company that I can rely when in need of transportation for my furry baby.
-
January 2022 by julie fehrenbacher
John is great! Has taken my dogs to the vet and back. All around great service.
-
December 2021 by Wolf S.
Since 2015 I have used Chicago Pet Transport for all my pet's (Wolfy my dog) appointment needs. They always treated Wolfy and I as though we were the closest of family! Your pet deserves the very best.....Chicago Pet Transport is the one to choose. They are angels!
-
May 2021 by Katerina Tierney
John is the kindest nicest person. I love his company. I totally trust him with my dog
