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May 2024 by Iryna Shpitser
The worse bank ever!!! Today when I came to chase bank on Belmont and Central I saw Blanca Molina the associate banker and wanted to ask her a question, I was with my mom and you know what happened guys ?new security guy who works there just a couple of days started shouting at me to get in the line , it happened just today on April 25 and the lady herself ( Blanca)turns her head to me, weird look and
“Didn’t you hear what security guard just told you ?” I was shocked.. My mom was like WOW..
I didn’t come there for her attitude..
where do you get these people?
Why they work in a bank if they can’t even speak politely to their customers ? They don’t know how to speak ? These people are rude and disrespectful!
I don’t want to keep my money where they work !
Done with chase !
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April 2024 by Ivan “Tenenbaum” Chavez
Vestibule is closed after lobby hours are over. What a joke.
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March 2024 by TheRealMrs360
Worst bank all the way around straight scam artist! This bank scams you out your money. Pay attention to all charges and pending charges. The workers are rude ghetto and unhelpful! U have to wait a week for an appointment for them to still not be able to help you correctly and we supposed to trust y’all with our money? How is this bank still in service I need a lawyer banking with y’all!
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January 2024 by Obdulia Mercado
Love coming to this location.
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January 2024 by Wenjie Cosentino
Worst customer service!
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December 2023 by Janet Espino
I don't know where to start.... my elderly parent went in for assistance as she noticed some fishy transactions in her account. My Spanish speaking parent inquired is someone spoke Spanish for assistance a representative "Blanca" offered to assist. Started off by telling my parent that she should have read her paperwork when she opened the account and should know how the bank woks in a snarky voice. By the way my mom has banked with chase for over 30 years. Then the lady got flustered and told her I don't speak Spanish I can't assist you. You need to wait for that lady which then proceeded to point to Her colleague "Nathalie" and told my mother that she doesn't like to help people to be prepared. What does that mean? Look I can go on on how bad these ladies made my mother feel which is completely disappointing. Chase employees if you don't like your job please get another one or work on your customer service skills especially with the elderly. That is what you are getting paid for TO ASSIST. I hope that no one else gets this kind of treatment.CHASE DO BETTER!
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November 2023 by Omar
I enjoyed my banking experience with you.
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October 2023 by Mohammed Hassan
Nathalie“As a frequent chase customer, I was very disappointed in my visit this time. The banker in office was being very unpleasant and disrespectful. I was trying to open an account and she continuously disregarded me as I was trying to explain. And after I explained to her she just found a w.e reason decline me to just get me out of there It seemed like she was disinclined of being at work which is not very professional under any circumstance. “
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August 2023 by Cesar Garcia
I came to open a checking account, they sent me from another branch to this one because it was always unoccupied and now I know why
The person who was going to help us named Nathalie Magallanes has a bad attitude and she treated us very badly
The way she treated us, we felt that she was racist because I think that if it were other people she would not have spoken to us like that
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August 2023 by Kodi Nel
No one answers the phone. Switch to another bank!!!
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May 2023 by Maximilano Garcia
I came to open a checking account, they sent me from another branch to this one because it was always unoccupied and now I know whyThe person who was going to help us named Nathalie Magallanes has a bad attitude and she treated us very badlyThe way she treated us, we felt that she was racist because I think that if it were other people she would not have spoken to us like that
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February 2023 by Kodi Nelson
No one answers the phone. Switch to another bank!!!
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December 2022 by Carlos
Luz a employee at this Chase bank went over the call of DUTY AND SERVICE she provided me with exceptional service when I was an turned away at the Peterson n Lincoln location who where rude and didn't help. if wanna bank and be provided. With excellent service go to this Bank branch.
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September 2022 by William Lockwood
I am not surprised this branch is rated as 2.8 stars . Service is terrible, spoke with 3 bankers at this location today, no one was able to help. Had to schedule another appointment at a different location because this guys are getting paid for wasting peoples time here not for helping customers .
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December 2021 by Steven Rife
Took my son and his piggy bank to start an account for him. I was denied this privilege that has been a staple in America for generations. I'm guessing the teaching of proper financial responsibility, and personal banking is no longer welcomed at jp Morgan and chase.
