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July 2024 by Adrian
I had to share this awesome experience that I had today with Daniel Rodriguez. He is the nicest man ever. Quickly set up my business accounts and got everything in order! Explained everything clearly and worked very efficiently! Absolutely stellar customer service! Thank you Daniel and all other staff.
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July 2024 by TheRealMrs360
There is always something wrong at this bank always only one working ATM always a banker with an attitude this is one of the worst locations for us to have to trust these type of people with money is unacceptable
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July 2024 by Dhara Patel
Took over an hour to get a wire transfer done. Not impressed.
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June 2024 by Pp . x
Today I tried a few times to contact the manager of this branch located at 5606 w montrose ave, Chicago Il 60634 or someone to help me with a fraud alert yesterday, unfortunately no one answered, and obviously no one helped me, I think it's It's a shame that the staff is not up to the standard of professionalism, the insecurity leaves much to be desired, digital money thieves have easily entered my account, and no one can explain to me why this has happened. I no longer have the confidence, I think I'm going to have to remove my money and go to another bank where I can have the security of not having problems from unscrupulous people. I am disappointed in this bank, and I am angry at the same time that the staff does not help immediately.
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June 2024 by Andrzej Stanisz
Don’t recommend chase bank for business account!
first I open bank account they didn’t something wrong.
Now calling me to come to bank location to fix it and when you come they don’t have time cause man who takes care of me doing only personal and if I don’t come again to fix THEIR MISTAKES they will CLOSE my new business account don’t waste your time and just go with more responsible banks.
Update:
2nd visit still very disappointing
I went there today for appointment at 10:30am to Daniel Rodriquez and after waiting half hour with my pregnant wife I had to leave because he didn’t have time, nobody check with us. They will waste your time even you have appointment
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June 2024 by Dan
Your left most ATM doesn't accept check deposit please fix.
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May 2024 by Theresa Thurmond
Worst service I have ever had. They make many mistakes, over and over again. Nothing is ever resolved. They say they will get back to you because they don't have the answers. They never do you always have to go back in person.
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February 2024 by Pat Barrett
Clean, safe, was in and out in just a few minutes. Tellers were friendly and very helpful.
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February 2024 by IVAN DANKEVYCH
Crazy work
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August 2023 by Oscar Garcia
The worst customer service, I came on Saturday by 10am and they told they were busy and it was just with appointments so I made one for next Saturday at 11am and I was on time but they NEVER helped me & they made me to wait more than an hour for nothing
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August 2023 by Gabriel Sanchez
Good.service
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August 2023 by Letitia Lehmann
Very fast and helpful.
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August 2023 by Marcelo Cajamarca
Fast and easy ?
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July 2023 by Christine Pietschmann
Bank managers need to take lessons from tellers in how to treat their customers.
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July 2023 by Miguel Hernandez
This branch is Chase rather than help just tells you to call customer service. Don't bank at this location all they want to do is upsell you on products but when you have a real problem they turn you away.
