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August 2024 by Rob
I came in with a silly question and they were very patient with me and very helpful
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July 2024 by Scott Abing
Chloe rearranged her schedule late on a Friday afternoon to open up a business account for me. She was fantastic to work with and made everything go real smooth. Thank you Chloe for a 5 star experience!
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April 2024 by Vianey Fernandez
I know everybody wants to go home on time. They couldn't help me open my account today because I got there at 4:40pm.They wanted me to come back on Saturday. I'm so disappointed with them.
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January 2024 by MaryAnn Cie
1 Drive thru was not working. Always something wrong.
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August 2023 by Huyen Nguyen
Why is everybody so friendly here?
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August 2023 by Paul Chowaniec
worst bank ever
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August 2023 by Walter Herrera
I am writing to express my profound disappointment with the level of service I received at your CHASE bank recently. As a loyal customer for the past [20 YEARS], I expected nothing less than respectful treatment and professional assistance. However, my recent encounter at your branch was nothing short of a disheartening and frustrating experience.First and foremost, I felt discriminated against based on my appearance during my visit to the bank. The staff members seemed disinterested in assisting me, and it was evident from their behavior that they held some preconceived notions about me. I strongly believe that in a professional setting, everyone should be treated with equality and respect, regardless of their background or appearance.During the visit today , the agent I was speaking with displayed an unprofessional and disrespectful attitude by gesturing inappropriately. To my shock and dismay, the agent made a gesture with their finger, like when you call a dog, which was both offensive and demeaning. As a customer, I expect to be treated with respect and courtesy, and such behavior is completely unacceptable.Moreover, the level of service I received was unacceptably poor. The bank staff appeared untrained and ill-equipped to handle basic banking inquiries and transactions. Not only did they fail to provide clear and concise information, but they also exhibited an indifferent attitude towards resolving my concerns. I was left feeling abandoned and ignored throughout the entire process.I cannot stress enough the importance of maintaining a high standard of professionalism and conduct when representing your bank. The behavior of your agents reflects directly on your institution's reputation and credibility.By allowing such actions to go unchecked, you risk alienating and losing valuable customers.
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June 2023 by Alexey Grand
One of workers coughing, noice dripping touching everything, sneezing, without mask !!! Works with old people who can die on some phemonia or civic totally lun respectable !!!!
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May 2023 by Yuliya Ivashkevych
They are not letting clients use bathroom even if you are there for hours they make you find other bathroom somewhere…..
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April 2023 by Phil S.
04/01/23 - Third stop on our April Fools Day Tour Chase Bank. This is newish Chase @ 5831 N Milwaukee Ave that replaced the Chase Bank on the same site just to the north. There use to be a different Chase bank next to a ginormous parking lot (total waste of unused space). In its place just to the south on the same site they built a brand spanking new Chase Bank. The day we went it was packed w/people. This is a very nice new facility & one of the busiest branches I have ever been in. We went here to take care of business @ the third & final bank. Mission Accomplished
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March 2023 by Ed Be
This place has been under construction for over a year and the parking lot is still not finished how long does it take to pave the parking lot entrance. Then there is the matter of service, they closed the 2 branches closes to this location. The 2 branches that closed that was a total of about 7 ATMs we lost in the area. This location went from 3 ATMs drive through to 1 walk up. We went from roughly 10 ATMs down to 1. Northwest of here you have to go all the way to Skokie or Park Ridge to find the closest Branch.
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February 2023 by Z B.
Sandra was kind enough to help me. The staff here is amazing and goes above and beyond. I appreciate you guys!
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January 2023 by Ooko Oyuka
She name is Jessica. She so rude and bad service. Maybe she probably racially motivated. I will never go there again with this kind of service. So so rude.
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November 2022 by Maritza Saucedo
Worst remodel! they built a new building with no drive at all, no drive up ATM. ONE atm in lobby. It's 10 pm on a Weekday and there was one guy ahead and 2 behind me! the slowest machine for transactions too
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October 2022 by Happiness L.
This is the best Chase bank in the area. Zosia and the teller who went to Orlando are the sweetest. Also really value the positive welcome from other team members. There are closer Chase banks yet I go out of my way to come here. Other branches can learn from this one. Only recommendation is to add back the forms for deposits to a kiosk instead of asking for them. Excellence can be found here.
