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June 2024 by Varun Bhalla
Couldn’t get in to use the atm. Card reader doesn’t work
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June 2024 by Roman
ATM after-hours access card reader door opener isn't working or never worked. Why having it at all if you disabled it on purpose or never fixed it?
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May 2024 by Bethany Marciniak
Cannot access ATM after business hours even with a Chase card. Hours are hard to read on the door due to the tinted windows. Got screamed at my security after my card did not scan on the card reader outside the door, attempted to ask a question about the atm and he used profanities and slammed the door on us. Terrible service and experience
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February 2024 by Jesse Lee
Good working ATM and it lets me choose what bills I want for my redraw. Feel safe to get my money here.
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December 2023 by James Habisohn
2 out of 3 atms don't work and the 1 that does takes 5 min at least.... how can a billion dollar company with a headquarters a few blocks away care so little
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August 2022 by M JA
This area is no longer SAFE anymore!!!!
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March 2022 by Elizabeth Meza
(Translated by Google) Whenever I go there, I leave very happy with the good service! All very good people and very friendly! ? I give them a 10 ?? thank you. for me it is #1(Original)Siempre que voy ahí ,salgo muy contenta por el buen servicio ! Todos muy buenas personas y muy amables ! ?les doy un 10 ??gracias. para mi es el #1
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October 2021 by Rock Roll
They refuse to answer their phone.
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September 2021 by M “TruthSEEKER73” JA
This area is no longer SAFE anymore!!!!
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August 2019 by Blake Flota
Great service
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December 2018 by Fox E.
Let's cut to the Chase. The review of Chase, I mean. Pretty fancy location of Chase Bank located in the Loop of Chicago and it has a lot of cool stuff that the other locations don't have because it's one of the central locations as part of a massive skyscraper in one of the beautiful glass buildings in the north part of the loop. I really only went here to use an ATM because I have a credit card with Chase. Fun times.
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October 2018 by Margaret Larkin
This is the best Chicago/downtown branch I've been to. They are friendly and simply transact what I'm there for. No upselling or other nonsense that I've found at some other branches or banks.
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September 2018 by Meghan Preuss
Easy ATM location with touch screens!
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July 2018 by Amanda White
I saw a husky puppy in here and it was very cute.
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May 2018 by Kate M.
I am not the person to EVER review a bank to be quit honest , but here it is . Nothing against the actual Chase Branch, however the ATMs in the lobby are complete Sh*t..... I went into the lobby after business hours and was trying to deposit money into the ATM .... the ATM ate my card and the ATM froze. The $700 I was trying to deposit into my account disappeared and got lost into the money slot and I was out of $700 and out of my debit card. After an hour on the phone with Chase, I left without my debit card, and without my money. I was assured that the ATM Techs will go to the branch and audit the ATM to verify my statement ( accusing me of lying to them, after which I stated they should look at the cameras before accusing someone ) and that I will receive back my money. I never had this issue before , but this isn't an issue that should be happening . If I were you, I wouldn't go to these ATMs anymore .