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August 2023 by Russ K.
They cancelled my credit card without telling me. Why? They flagged a purchase for possible fraud. I told them it was legit. They canceled it anyway without telling me. So I had to find out by having my card rejected at a restaurant.
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June 2023 by Ameya Pande
Worst service ever, there is no -VE rating otherwise would have given that, because they are not even worth a Zero.I went here to notarize couple of my documents, notary first said will help but later said I wont notarize these, I explained its a straightforward process, I would sign and you have to put your stamp and signature saying it was signed by me, he said nope, I won’t be able to help.Went over to Chase tower couple of blocks east and got it notarized.Worst service…I would suggest Chase to explain their employees what exactly there duty is. If notary is not able to notarize the documents, what is he there for?
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February 2023 by Judi Hopkins
This Chase location is phenomenal. Kevin really listened to my problem and spent considerable time obtaining an answer. I highly recommend him.
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August 2022 by Raina
Bryan and Matthew were awesome, friendly and polite (so was the branch manager) Got my work done and had an over all pleasant experience.
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June 2022 by Raina Shah
Bryan and Matthew were awesome, friendly and polite (so was the branch manager) Got my work done and had an over all pleasant experience.
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September 2021 by Aman Kumar Gupta
It was a good experience visiting this Chase branch. Ariana was super helpful, and explained all the details properly.They do need a proper reception area. I walked in and there wasn't a reception or a receptionist, so I kept walking which is when one of the bankers got up and asked me if I needed help.
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September 2020 by Piotr Buczak
Can't trust the people there.
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January 2020 by Haocheng Fang
Not busy during work hours, staff is very helpful and friendly
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December 2019 by Nijat Guliyev
I don’t have a name of the bank, I don’t have advertisements, they go into the process, the construction site doesn’t indicate anything, it’s general lawlessness, I don’t advise you not to look for it at all.
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December 2018 by susan rebolledo
Made an appointment to meet with Jim. Waited 25 minutes for Jim. Was told he was on a call. Then he had to run out. Thanks for wasting my time, Jim!
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June 2018 by Jay Madani
The banker was very unhelpful as he was in a hurry to go home.
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November 2017 by Javad Madani
The banker was very unhelpful as he was in a hurry to go home.
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October 2017 by Jacqueline F.
I've never really thought about customer service when it comes to a bank. But if there was an award for it, this location would win. Everyone that works here is so attentive. From the minute you walk into the door you are greeted by an associate. Also, I feel like I never have to wait in line. Because the moment that a line does develop, out of nowhere an associate pops up next to me and asks me what I need and takes care of me right then and there, regardless if I made it to the teller or not. Its like the Chase Bank Genie! So do your money transactions here people!
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June 2017 by Esther C.
My favorite location. The staffs there are very welcoming and friendly and are always available to help you. They're usually just walking around the room just in case you need help. The ATM machines are not next to each other. They're spread apart in the room that way we can have more privacy.
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June 2017 by Daniel Murphy
Made the mistake of trying to get something notarized as a Chase customer. Didn't look particularly busy, with no one waiting for service and lots of employees around. They ran me out to put my name on a list. After 15 minutes of no service, I went to look at the list. My name is crossed off. Contact reception person to be told " please come back this afternoon". They didn't know there was an issue when I checked in? Not good service.
