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August 2024 by Connor Bishop
As other reviews have said, the outside ATM doesn’t read a card. Don’t waste your time. Will update this review if I ever discover it is fixed.
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July 2024 by Robin Beran
Matt was very helpful.
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June 2024 by Jonathon Gingery
ATM outside never works. Card reader to access ATM's inside never works. Don't waste energy coming to this location.
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May 2024 by Debbie Feliciano
Michael at the 3714 N Broadway branch is rude and unprofessional!!
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May 2024 by W Angie
I was walked in and request to do stop payment on April 03. The banker told me he process that. I trust him and left . I go to another location to double check about that transaction after five days later . I have been told stop payment transactions wasn’t processed. I have to do it again. The banker he did nothing but lie to the customer.
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January 2024 by Matthew Dontje
The atm is almost always nonfunctional in some way. The tellers are good but that's about it. Most of the bankers can't be bothered to help anyone.Ver y frustrating.
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December 2023 by Brittany Terry
I requested $100 USD into pesos- they ordered 100 pesos… that’s $2.85. I now have no pesos for my upcoming travel, and wasn’t refunded the exchange rate properly.
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November 2023 by Jessica Martinez
they refuse to fix their card reader outside for after hour access. It has been broken for almost a year.
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October 2023 by S O
Insane to me that a bank location with a late night deposit box and ATMs are inaccessible after 7pm the “accessible” outside one is always broken and they just don’t seem to actually care about their customers.
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October 2023 by Cameron Boyd
The ATM machines are so old and slow! I live in a big city and I don’t like spending more time than necessary in the bank
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October 2023 by Mark Hollander
Fix the after-hours lobby access
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September 2023 by Afrothunder213
Trash location, atm never works, the secured lobby doesn't work and the hours are even worse, whoever runs this location should be ashamed, I've never thought of changing banks more. (The only remotely close location to my house)
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June 2023 by Pao Reche
The door don’t work to to use the ATM
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April 2023 by Adam Gehr
Unreachable by phone. They are "busy helping other customers" then they hang up.
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April 2023 by Adam G.
I needed yen for a trip to Japan. Was told they would be ready Monday (Easter Monday) before departure. I asked if they would be open and was assured they would be. I called today to check and could not get through. Now I find (through yelp, though not their website) that they are closed. Now they have my money and my yen and I'm off to Japan with nothing.