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August 2024 by Rick Jung
Deposited a check from the federal government and the atm said that funds would be held for 7 business days. This is unacceptable, so I talked to Zoe at the counter. Her response to this situation was a joke about how maybe the federal government didn’t have any money. Her supervisor was just as useless and gave me a phone line to call. This was by far the worst customer service I’ve had at a chase location. Thanks for absolutely nothing! Find a new job if customer service is too hard for you :)
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April 2024 by jianping dai
Eric Qin is the best among the best
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April 2024 by WANG YANHUA
I have done business here twice. Qin's service is very good, warm and thoughtful, making guests feel at home. Thank him very much. Zhen, the staff at the counter, is also very good. He is skilled and quick in business. I like this bank. I will be in the future I will put all my business here, thank you very much Qin!
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February 2024 by Jose Diaz
Don’t open in time
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January 2024 by Jackson Tang
No staff ever answered the phone, only machine answer very disappointed......
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December 2023 by 柏力
I had to wait for an hour to handle business and no one was there to greet me.
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October 2023 by Yitian Na
Came to this branch to open an account. Was told that no one is available. I had to set up an appointment. Never heard of this for the past 20 years that i have banked with various banks. Usually I was able to wait for my turn. Not sure what is the deal with this branch
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October 2023 by Coach Cinz
I have been to over 5000 bank locations in my life, for many different companies, & THIS is my favorite Bank location by far. This is greatly attributed to how awesome the Manager is, I wont say any names, but her initials are JL. If you are ever in the area or need to setup a new account this is BY FAR the BEST, MOST personable Bank Manager I have ever met. Go see them! They even do business accounts
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October 2023 by Christy Fang
The service here is very poor. The old staff were very enthusiastic before, why is it getting worse now!
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September 2023 by Vivian Berry
Customer service experience excellent, very professional.
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September 2023 by 苏速
It is not convenient to call to get Chinese service
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September 2023 by jiang ruijing
Bad service
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September 2023 by Adrian Palimaka
Everyone was professional and friendly I highly recommend this branch. ?
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September 2023 by Joshua Solomon
Good customer service excellent teamwork at this location
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September 2023 by Anthony D'Angelo
Great service Jennifer and her team are exceptional!! Highly recommended.
