-
June 2024 by Dariana Fernandez
The customer service is terrible, I am visiting from Madrid and I came to the town of Kenzie, recommendation the staff makes fun of you, treats you as if you were begging, it is a terrible taste to arrive at a place and receive such unpleasant treatment. point that the manager and an employee named Mercedes made fun of the people in English who clearly did not understand them. The staff is disgusting and disrespectful and I will never visit again. I urge you to train your staff for better customer service and empathy.
-
June 2024 by Darrell
Great fair people
-
June 2024 by carlos delgadillo
Good place to buy tools ,not so much sell or pawn they offered 75$ for 350$ worth of tools and that was to buy
Jewelry is better to sell here was pretty fair with what they gave/offered
Not bad but purchase prices could be a little higher
-
May 2024 by Cesar
Terrible customer service, I don’t appreciate staff locks there doors before closing time and not let customers in. I will not be shopping here again.
-
April 2024 by Jasmine White
shout out to stephanie who was very helpful on reaching out to me to make a extension for some shoes i had pawned about 1 month ago….even though i thought i had the shoes due to someone else calling me and telling me that i had lost the retro jordan 12s but apparently they were still there and all i had to do was make an extension.. stephanie was very helpful with the whole process please give her the recognition she deserves.. as for the other person that called me and told me they were no longer in store needs to be retrained. unfortunately i do not who that person’s name but it was a guy. Thank you stephanie!
-
December 2023 by Traci Evans
There's a sister store on 48th and ashland. DO NOT GO THERE!! They barely have anything, barely take anything, ask the jeweler to assess my jewelry, she walked away quickly and rudely stating she won't take it but I only asked her to assess it! I haven't been there in years when they took a pandora bracelet but not a gold necklace!! That jeweler is incompetent!
-
August 2023 by Geraldine Bobis
The best place 2 pawn or buy almost anything
-
August 2023 by Don Pito
Expect about 5% of what you paid for and worse if you pawn for some reason lol.
-
July 2023 by Pierre Washington
Sold me a broken ps4 it’s shuts off and doesn’t let me play any games not coming here anymore fasure
-
June 2023 by David Torres
Horrible customer service, unfair pricing when selling or purchasing. Would not recommend to anyone. Also the female manager is very Rude and I feel uncomfortable going in to do business.
-
April 2023 by timothy andrews
Came there because of my previous experience there and it was really fair and professional however the new manager lady was rude and very unfair about the price she treats everyone like trash or druggies I just wanted extra money for Christmas Very rude!
-
April 2023 by Daniela Lopez
A big thank you to Jose for making my experience fast and easy ! Very respectful and professional.
-
August 2022 by Jose Juarez
To expensive for used and bed tools
-
August 2022 by Paco Mvp
Super helpful and they really work with you on price.
-
August 2022 by sebs_yt anime memes
The employees were very polite and they had just what I wanted
