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December 2023 by Luis Romero
I tried taking my car different shop before finding out about CARSTAR and they told me the wait time would be a month before they could even look at the car and give an estimation. I came to CARSTAR and my car was out in a month. The car looks and feels great. They did an amazing job. Staff is very nice and helpful. They kept me up to date with the process whenever I gave them a call. I encourage people to call them and give them a chance if you are ever (hopefully not) involved in an accident.
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November 2023 by Daizha Curry
They’re always such a pleasure to work with. Good with communication and working a timely fashion. The owner Carlos is a funny guy ??
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November 2023 by Abi O
I got my new vehicle fixed here and they did an amazing job! My car looks brand new. Carlos is great
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November 2023 by David Jank
I’ve had a terrible experience trying to find a shop that would get my car in for repairs quickly. I know with the strikes in the automotive industry caused my repairs to be delayed but Carlos and Rita kept me well informed with any questions I had. My car looks brand new! I highly recommend this place for their great work.
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October 2023 by Shirley Richard
I'm very satisfied with the work that was done on my car, my car has not looked this good since the day I purchased it 13 years ago. Rita the receptionist, very friendly and courtesy, her dad the owner was very knowledgeable. I would recommend their services ?Service: Body & Trim
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September 2023 by Yolanda Navarro
Very profesional!The staff was very helpful answering my concern! They Did a great job in my car. 100% I recommend!
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September 2023 by Darian Cochran
The customer service was amazing and the work on the vehicle was superb. There was nothing more I can ask for. Great Job guys!!
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September 2023 by Victor Garcia
This place is the worst never going back again. They had my truck for almost a week and they did nothing to it. On top of that, they got mad because I took my truck somewhere else after I confronted them for their poor timing. They claimed that they were packed on cars and were too busy to do anything but never had they announced that to me before taking my truck in.
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September 2023 by Arlene Dingle
Customer service is outstanding and my car looked brand new. Thank you so much. ??✌️
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June 2023 by Dennis Martinko
Service was great. They did a fantastic job. They even cleaned the inside of the car. Great job.Service: Body & Trim
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March 2023 by Will
Unbelieveable!!! I thought i was driving a new truck off the lot when i arrived to see the results. Everything was perfect, all the damage was removed and restored to orginal plus condition. The staff was friendly, courteous, and kept me updated during the entire process; i could not of ask anything more from the team. I was worried what they could do since damage looked almost impossible to fix, Carstar (South Kedzie) gave me an amazing customer expierience and brought my Dodge RAM back to mint condition. I would like to give special thanks to Carlos who went above and beyond to meet my needs and timeline. I will definetely bring and future job back to his facility.
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March 2023 by Frank Russo
My car was involved in a hit and run, it was a non-drive and I had no place to bring it. I called over 10 shops and Carlos and his team helped me out! They took my car in quicker than expected and did such an amazing job. I told everyone that my car came back looking better than when I bought it! Thank you!Service: Body & Trim
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February 2023 by Max Bustamante
I could not be happier with my experience at Carstar. Carlos is a true professional through and through. They fixed my front passenger-side headlight and bumper that were damaged in an accident. They were even kind enough to clean the opposite headlight to match the new one! Highly recommended!Service: Body & Trim
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February 2023 by Jonathan Vilchis
Carlos was AMAZING he helping me out to get my rental . He talked with the insurance people for like 3 hours .this was my first time dealing with insurance it’s was a headache. but thanks to Carlos everything turned out good !! I will be returning here if I ever get into another accident!Service: Body & Trim
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December 2022 by Mathew Ortiz
Went last week for a quote. They examined my car gave my a price. I payed, then took my car in days later. I was re assured that I was going to have my car that same day many times. When it was time for me to pick up my car they call me saying they have the wrong part and that it was gonna be 100 and sum more. Mind you that I took the car at 9am so they can have more than enough time to fix because it was literally minor work.