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November 2023 by Ron M.
A+ service and communication. Hope I don't need another auto body shop, but if I do it will definitely be C & W Auto Body and Glass. Thank you for the painless process.
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November 2023 by Robert McLaughlin
I had body work done to my Audi twice at C&W. Robert Carrasquillo was a pleasure to work with - seamless experience from scheduling to inspection to estimate to repair completion. Can’t express enough how comforting it is to have a local shop who not only does top notch work but is also completely trustworthy. If you need body work go to C&W and ask for Robert!
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November 2023 by Noel Flanagan
The parts that C&W got to fix my Mercedes were defective after fixing the damage from a rear end accident. It was clear to them that this was unacceptable, and they came through to fix everything right, with no additional cost to me. I was afraid this was going to be a disappointing experience, but C&W stood by their work and gained a happy customer who'd easily recommend them.
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November 2023 by Noel F.
The parts that C&W got to fix my Mercedes were defective after fixing the damage from a rear end accident. It was clear to them that this was unacceptable, and they came through to fix everything right, with no additional cost to me. I was afraid this was going to be a disappointing experience, but C&W stood by their work and gained a happy customer who'd easily recommend them.
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September 2023 by Christopher Zack
I can't say enough good things about C &W. They were honest, transparent, and kept me updated throughout the process. Other body shops estimated several weeks for the repair, C&W got everything done in only a few days. The work is perfect, like nothing ever happened!I've been to several body shops and mechanics around the area...I'll be taking my vehicles to C&W from now on. I highly recommend!
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July 2023 by DeMaster Thomas
excellent service, top quality body work, very clean and professional and fast! I got an insurance repair done in a week or less. Extra thanks to Robert C. and his team along with Geico for making my accident repairs smooth and painless to get back on the road! Much appreciated, everyone.
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March 2023 by Courtney Reyna
Highly recommend! They were courteous, communicated with us throughout the process, and had the car ready on time. Did a fantastic job on the repair as well!Service: Body & Trim
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March 2023 by Erika Echevarria
I dropped off my car on 2-13-2023.And it was ready by 2-27-2023.Martha is very sweet and polite.She is very helpful. She kept me in the loop regarding my car's progress. I would recommend this autoshop.Services: Tires
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March 2023 by Levy Allen
Terrible work, rude workers and bad work quality… they messed my vehicle up and refuse to pay for it.Services: Painting
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March 2023 by Rhonda C.
I took my 2012 Passat to C & W because the trunk wouldn't open. Robert Carrasquillo and team were awesome! Robert was attentive, patient and thorough. Turns out there was a valet switch in the glove box that had been turned on. Simple fix! I was in and out of there in less than an hour.
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February 2023 by Jocelyn Gaytan
Dropped my car off for body work on a Wednesday morning and my vehicle was ready in less than a week. Robert C was the advisor on my repair and kept me on the loop through the whole process. Robert and every person I spoke to was so kind. I truly can't recommend them enough!
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February 2023 by HaoQi Li
I checked two other smaller auto shops before coming to C&W, thinking maybe smaller auto shops might be faster. No, the other two places don't have openings until a month later whereas C&W took my car in on the same day of the estimation! Martha and Robert were very patient in answering my questions and explaining the process. My car is in good hands!!Services: Transmission
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February 2023 by Jocelyn G.
Dropped my car off for body work on a Wednesday morning and my vehicle was ready in less than a week. Robert C was the advisor on my repair and kept me on the loop through the whole process. Robert and every person I spoke to was so kind. I truly can't recommend them enough!
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January 2023 by Eileen S.
My car was rear ended, back a complete mess. C&W did an awesome job at repairing. They also kept me updated throughout the process, with regular texts. They were really accommodating and I would highly recommend them.
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August 2022 by lucas rosa
Do not drop your vehicle off here expecting good communication or met deadlines.I was in a car accident and had about $8,500 in repair work that needed to be done to my car. Unfortunately, Geico referred me to C & W Body shop. Initially it was amazing, I was given a timeline of about 2 weeks and was sent text updates along the way. Then, 2 weeks after dropping the car off I got a text notification that my car was nearing completion and if they encountered any delays, they would call me so I called just to check in on when I should expect my car. This is where my nightmare with C & W began. Much to my amazement a part was delayed but I had received no notification of this.I decided to be patient and waited about two more weeks before calling again as my rental car from the insurance agency was about to lose coverage. I was informed at this time that my car would be ready within the week and decided to return my rental car. Huge mistake, C & W did not follow through on this promise and I spent the next couple of weeks paying for Uber and Lyft services to and from work. I continued to call and check in, was given guarantees and promised my car multiple times only to be told it was not ready.This went on for about 10 weeks, I would call C & W speak to different representatives be guaranteed different timelines or stories and not once did they ever follow through on those promises or call me to update me.In the end after about $1,000 in extra expenses due to extending my rental car and having to take Uber and Lyft once it was returned, I had lost confidence in their ability to ever bring this job to completion. After a short call with Kia, I located the part C & W had been unable to source for ten weeks, purchased it myself and organized the logistics to get it from the parts warehouse to C & W.Upon completion of my car, while minor, there were marks on my upholstery. I am attaching photos to this review for reference but I just feel that this final missed detail was indicative of the negligence C & W puts into their work from start to finish.After my experience using C & W I can confidently say I will never use them again nor would I recommend anyone trust them for even the most minor service.Service: Body & Trim
